Tropical Smoothie Cafe 13585 Tamiami Trail North, Naples, FL 34110

"I only bought a gift certificate so I can’t say too much and I gave a middle of the road star rating. I can say this though. The cook staff in the back had long hair and beards and no face/head nets. Ick."

"Kelley and his team are awesome!! I would give them 100 stars if I could. Each and every staff member remembers my name, my order and are always so nice. I have worked in customer service for many years so when I am treated great, I have to let it be known. The store and bathroom are always clean. They are fast and efficient. They're suggestions are spot on. Kelley recommended The Thai chicken salad and it is delicious. I like to change it up, so the chocolate truffle smoothie, little lime berry and the blueberry bliss are my favorites."

"love the place so much and the wait time is amazing and this place is close to work so i can get all the smoothies when i clock off"

"I visit this location 2-3 times a week because I absolutely love tropical smoothie and it's right down the street from my work so it is super convenient for me. Normally I order from work and by the time I get there it's done. Today I noticed they were super busy so I knew I was definitely going to wait. So I waited about 20 minutes and watching numerous people come and go I literally only asked 1 young man if they were working on my order, he told me yes and I was satisfied with that answer. Then I heard the older gentlemen ask in the back if they were working on my order and they said yes. I again heard a female ask them if they were working on my order and that's when I heard the young man criticize me as a customer saying how inpatient I was. I was completely enraged at that point because I never prompted the two other individuals to ask if they were working on my order because I was in no hurry to get back to work. The only reason why I even asked the kid if he was working on my order was because I had got the smoothies and I thought maybe they forgot the food part of my order. I don't care if they talk bad about me but can you at least wait until I leave."

"Been to this location for several years and the old staff was amazing. They would remember your name and your usual orders. They would greet you when you came in and make you feel welcomed. All that changes in 2016 when they remodeled the store. They got rid of the colorful walls, Tropical island decor, and wall art. The colorful dining booths were replaced with basic tables and metal chairs. It looks and feels like a hospital cafeteria now. Cold and somber. No tropical music playing like the good old days. No greet when you walk in. No friendly smiles. The entire staff has been replaced. The service is subpar. Smoothies are not as great and tasty as they used to be and the food menu changed for the worst. Sad, as this used to be our favorite spot we frequented at least 3 times per week."