Dunkin'

"The 2 girls working have the personality of an after dinner mint No ambition Even told me they had no sugar packets left I found a hand full right in front of me"

"Use to come for coffee while I wait for my mom flight to depart. Always before 8am. There is a rude lady taking care of the customer service before going to the security gate. She is always rude, has a bad attitude with clients, and never ever smiles. Today we ask for 2 lattes: one hot and the other less hot, when pick up the lattes my cousin asked which one is the less hot she said "both are the same". Si she gave us two cold lattes. While ordering and looking at the breakfast menu, she said, "Just coffee and donuts; breakfast will take a lot." I asked when would be ready... "she said I don't know but a lot." it was 6.45am. I didn't see any specific hours for the breakfast. It is the most disgusting attitude in the customer service counter I've ever seen. It seems like she doesn't like anyone bothering her with orders of coffee. She tells the people to go after the security gate kiosk better. It was the 4th time in 2 years that this rude lady took care of my orders, and I was always disappointed, but today was the worst."

"It simply pains me to see long queues early in the morning waiting for coffee and donuts! For a pop up stand at an airport, I am curious why Dunkin’ doesn’t just simplify their process by offering self service coffee (just like Wawa’s model). Just pay for the takeaway cups and let your customers do their own coffee the way they like it. Just a thought…."

"This is a review for Jeff, the server! He is such a kind person with a great presence of mind. An old lady tripped and fell in front of the Dunkin, and he was right there to help out. He was quick thinking, found out which airline she was flying, informed the gate agents, so they could arrange for a wheel chair. All this was done instantly! He deserves 20 stars and a raise. Restores faith in humanity!"