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Dunkin'
2525 University Parkway, Sarasota, Florida, United States
![Dunkin' Dunkin'](https://guideinua.b-cdn.net/images/logo_new/809/30320003/logo.webp)
About the Dunkin'
Dunkin' is a popular bakery, cafe, and restaurant located at 2525 University Parkway in Sarasota, Florida, United States. Known for its delicious coffee, donuts, and breakfast sandwiches, Dunkin' also offers a variety of food and meal takeaway options. Whether you're looking for a quick bite to eat or a place to relax and enjoy a meal, Dunkin' has something for everyone. With a welcoming atmosphere and friendly staff, Dunkin' is the perfect spot to satisfy your cravings any time of day.
Photos of Dunkin'
2525 University Pkwy, Sarasota, FL 34243, United States
Opening hours of Dunkin'
Monday:
04:00 - 21:00
Tuesday:
04:00 - 21:00
Wednesday:
04:00 - 21:00
Thursday:
04:00 - 21:00
Friday:
04:00 - 21:00
Saturday:
04:00 - 21:00
Sunday:
04:00 - 21:00
Reviews of Dunkin'
"I will no longer be a returning customer. I ordered on the app and when I arrived to the window for pick up, they told me that the wrap I chose was frozen and not available I asked if they could just give me a refund to which they said I had to do it on the app. So I asked if they could help me with it and they said they didn't know how then to call the customer service line and get it resolved. Prior to my next question another gentlemen came over and told the two at the window to make me go bc I was holding up the line. I asked if it was a joke but it wasn't. I asked if they could provide proof or something of the sort and they just said they'll get a call. I found this unacceptable so I asked to receive the rest of my order and switch the wrap for another and that I would get back in line to not hold things up (although I felt like they were being rude and undeserving, I was trying to be respectful). Then they looked at me puzzled bc they didn't know I had more on my order. i told them what I had and they had to ask 2 others to confirm. I don't know of the team there is just rude or rude and overwhelmed. I had a newborn in my backseat and was just trying to get a quick bite and a break while he was finally asleep which turned out to be a major waste of time, money, and added stress. They were not apologetic nor thankful for my understanding."
"Staff are Always cordial, helpful and a pleasure to purchase from! Young lady waiting on me smiled and went out of her way to wrap my sweet roll and add just enough cream for my coffee! Excellent experience!"
"“Frozen” coffee tasted ok but was definitely not frozen when I received it. Lukewarm and hardly any ice. Edit: unfortunately I gave this place another chance and it was worse than the first time. Pretty sure they don’t know what a frozen coffee is? I ordered the same thing a few times and never got one that looks and tastes like this. It was gross, requested they made a frozen coffee instead and they refused, telling me that it was a frozen coffee. Super disappointed and ended up trashing it. Hash browns were pretty gross too."
"I have been going to this location at least weekly sometimes more often for the better part of a year. The last several times my order has not been made correctly. This morning I recieved the worst food yet. It tells me that they don’t care about their customers. Some changes need to be made or this store will lose my business."
"We’ve been frequenting this location for quite awhile now and have noticed that our usual order is always different in price from a few cents to as much as a couple of dollars. Just to be sure we kept our last few receipts and decided to inquire about the difference next time we visit. You can’t compare the price when they are out of the large cups we usually get our refresher in and are out of our favorite donuts. So I opted to just go with the flow and wait another day. The new chicken and roasted pepper wrap on the drive thru menu board looked interesting and I ordered it. There was no price on the board but we’ve never spent more that a few bucks for a wrap here. Get to the window and our smaller drinks, bagel and wrap were almost 18 bucks. The pic attached certainly doesn’t look anything like the one on the menu. 5.99 and then when I ask for a manager some slouchy guy comes to the window with a major attitude and says that I snatched our food out of the employees hand. Never happened!!!! Show me the tape friend because I know you have one at the drive thru. When I attempted to ask him about the price of the wrap and previous questions he says “I’m done talking with you buddy” and closes the window. After we pulled away we began to look closer at our receipt. So 2 days ago we paid $3.39 for the LARGE refresher with green tea yet today when they were out of large cups we paid $3.89 for MEDIUM refreshers!!!! Sort of puts the brakes on Mr. Congeniality saying that he has no control over what the register charges. Called corporate and they stated that the local store would be in touch with us and then if it wasn’t resolved to call them back. This location is absolutely the worst Dunkin we’ve ever experienced and while it is closest to the house it makes sense to drive right past and find a Wawa or Circle K."
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