Dunkin' 23924 US Highway 19 North, Clearwater, FL 33765

"I pulled up and one female employee was slumped over at the bar in the window. Possibly take a nap. Sat in my car on call, for 10 minutes. The other male employee ( with blue hair) was on his cell phone pacing back and forth. I finally entered the building, the young man. Called to the female, but she didn't respond. He said hold on I will call you back to his cell call. And proceeded to help me. I asked for a med.iced Carmel swirl and a donut. My coffee needed to be remade, it was more than half cream. Never had this experience at this location, makes me not want to return... Signed frustrated and loyal..."

"Got two black coffees with pecan and one with vanilla. Received coffees from drive thru and was too hot to drink. When time finally permitted there must have been a pound of sugar in each coffee! Did not ask for sugar. Threw away $12"

"I love Dunkin Donuts, my go-to place wherever I travel, but this location is horrible. The drive-thru employee was somehow in a rush to take the order. He didn't even allow my son to finish talking and interrupting him with "what else" and "what else." His interruptions still resonated in my head. Very disappointed. Poor training, AND OF COURSE, HE GOT THE ORDER WRONG. We asked for three pancake wraps, and the order came with three regular wraps, which were delivered to our cars since they couldn't do it fast enough and still got the order wrong. Yes, we failed to check inside the bag before driving away. We saw a huge mistake when we got home. We all were furious. STOP RUSHING PEOPLE WHEN TAKING AN ORDER. REPEAT THE ORDER BACK TO ENSURE YOU GOT IT RIGHT. Very disappointed."

"I normally love coming to this Dunkin’ even though my orders aren’t always perfect today was very disappointing. On my way to work I’m taking sips of my coffee and it tasted awful I get to work and open the lid and it almost looks like the creamer is curdled. I stirred it hoping that’s all it need but I was wrong. 3 bucks of coffee in the trash."

"Beyond burnt bagel (with cream cheese)!!!!! I had to discard it. It was a 30 minute wait just in line. They had at least a 12-15 car line in the drive-thru and 8 person line in the store. You could tell there was not enough staff for the store to function properly. I should not have to suffer because of that. The bagel should have been remade when it came out of the toaster like that."