The Cake Shop 20327 Bruce B Downs Boulevard, Tampa, FL 33647

"We got what we wanted in a short time notice. My husband brought in a picture and they went beyond to make it look nice and also tasted superior to any cakes we’ve had."

"I ordered a custom made cake for my wife's birthday and paid almost $60 for this cake. I ordered a 8 inch white cake with buttermilk cream and raspberry filling and the outside was colored purple because that's my wife's favorite color. What I got tasted like it was a box cake ( Betty Crocker) and the buttermilk wasn't buttermilk even that tasted like those pre-made cake frosting and very sugary . My wife who went to culinary school was unimpressed she was grateful for the thought but told me they was supposed to make that cake completely from scratch and it was obvious it wasn't. I should of went to Costco and got a better tasting cake for less $$ . I guess you live and you learn right? The owner was nice on the phone and in person and the shop is nice and the surrounding area as well but what does it matter if the product was not what you paid for. My wife asked me if I checked the reviews and I told her honestly no I didn't, which was my stupid mistake because I always check reviews and to my surprise there's more then I expected to find and all the same about how super sweet there cakes are and other issues. I won't ever go back there again."

"I ordered what I believed was going to be a hyper-realistic text book cake (a la the pictures on the website). This is what I expressed during my phone consultation. What I received, however, was a sheet cake covered with large sheets of fondant. The cake was DELICIOUS and done on time, so I’m giving three stars (that’s how good it was!). Not only was the NOT hyper-realistic, it did not have the text I ordered. I had told and text messaged the text I wanted on the cake, and was told it was possible. I was also only told about 45 minutes prior to pick up time that my text was “not possible,” and I had to call and find out myself. I was not notified in the week the cake was being designed and built. I never spoke with anyone who spoke enough English to fully grasp the concept, nor to explain to me that the fondant had to be printed on and there would be no free-style design happening at all. I was able to deduce this after a few conversations (and once the cake was already complete). My ask was for them to update the title of a text book and they were unable to do this, nor understand they could edit the image online before printing it onto the fondant. I also had to watch my cake cave in under all of the heavy, terribly placed, fondant again and again, and that was a bummer too."

"I ordered multiple cheesecakes for my husbands birthday. This was a very big disappointment, but worse was how unprofessional the owner was when we called for refund.. he offered store credit to a store I don’t live anywhere near, also I would not go back to even if I did… I included a picture as proof we did not eat them… we were at Kobe steak and even the staff knew we did not eat these cakes … honestly if the “owner” had not been so rude to both my son and myself and just refunded the money I would not add review, anyone can have a bad day… I was hung up on before I could every finish talking to explain what I wanted , if there was a negative zero review I would give it . Very bad business and cakes. Very disappointed …"

"I ordered a cake for my mother’s 80th birthday and it turned out absolutely gorgeous; it really exceeded our expectations! The flavor of both the guava filling and almond cake was an absolutely delicious combination. Every single guest at the party raved about how incredible it was (and mentioned how much better it was than their own wedding cakes!). They were so helpful in guiding us with the flavors and design, we will definitely use them again! Thank you so much The Cake Shop!"