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Dunkin'
4835 Mobile Highway, Pensacola, Florida, United States
![Dunkin' Dunkin'](https://guideinua.b-cdn.net/images/logo_new/809/30316786/logo.webp)
About the Dunkin'
Dunkin' is a popular bakery and cafe located at 4835 Mobile Highway in Pensacola, Florida, United States. Known for their delicious coffee, pastries, and breakfast items, Dunkin' is a go-to spot for a quick meal or snack on the go. With a welcoming atmosphere and friendly staff, this restaurant and store is a favorite among locals and tourists alike. Whether you're looking for a morning pick-me-up or a tasty treat, Dunkin' has something for everyone.
Photos of Dunkin'
4835 Mobile Hwy, Pensacola, FL 32506, United States
Opening hours of Dunkin'
Monday:
05:00 - 21:00
Tuesday:
05:00 - 21:00
Wednesday:
05:00 - 21:00
Thursday:
05:00 - 21:00
Friday:
05:00 - 21:00
Saturday:
05:00 - 21:00
Sunday:
05:00 - 21:00
Reviews of Dunkin'
"I ordered a medium iced chai latte along with bacon & cheddar omelet bites. After paying I was told to pull around front and that the order would be out shortly. Close to 10 minutes later a lady brings me an order. Luckily I checked the bag before pulling out, only to find a box with a few slices of bacon in it. The drink was green, so I knew it wasn't chai and the label says Matcha. I stopped the lady as she walked in to tell her the order wasn't mine. She said the drink was chai but she put the incorrect label on it. She told the lady at the drive thru that I ordered the omelet bites but bacon was put on the order instead. I then showed her the receipt that said omelet bites and I noticed that Matcha was put on the order not the chai as I requested. She repeated chai after I said it, but still put the wrong drink in the system. I waited several more minutes before the lady working the drive thru brought me another bag and apologized to the mix up. I opened the bag before pulling out of the parking lot to find no omelet bites but stuffed bagel bites. After 15 minutes they were unable to get any of my order correct. While waiting inside, I saw that there was confusion on another order on the difference between Matcha and chai. I have no plans to visit this location again. If you go, check your order to make sure it is right."
"I don’t know what is going on at this location but y’all need to get it together. I am from out of town. My mother warned me about this location but I thought I’d give it the benefit of the doubt. I guess my mother was right. I won’t be back to this location. I went through the drive through to order a large iced matcha latte. The gentleman at the drive though said that they only had medium cups so I could only order a medium. So I ordered a medium. Then I asked the gentleman did they have three Bavarian crème donuts. He said yes so I ordered three. I get to the drive through window and he takes my payment and then has me pull forward for an ice matcha latte and three donuts. Like why? After waiting a bit he comes out to tell me that they don’t have any Bavarian crème donuts. I get a refund to make a long story short. Then when he brings me my matcha iced latte it has so much ice in I had to fight to get the straw in it. I think I was only given a little of the matcha latte and the rest was ice not leaving me much drink. I think my medium was really a small. It was only 830am in the morning. Look at the picture to see how much ice was in the cup. I paid 5.59 plus tax for mainly ice. I will not be back. I have never in my life seen anything like this! I go to Dunkin Donuts all the time and this is a first."
"MS. V, where do I begin? You are an amazing person with a wonderful can-do attitude. With your customer service skills and gifts, I will not be surprised if you move on up in life from taking peoples coffee orders to working at a 6 figure career. You have the tenacity! Thank you for always being a positive influence in the morning! You are the best. Dunkins needs to promote you to a manager!"
"I am a regular DD customer, I will not go anywhere else for coffee. Today is my first time at this particular location, and I will never come back to this location because BREANNA does not know how to do her job. I asked at the talk box for a "Pumpkin Frozen Coffee" she said they have "Ice Spice Coffee" and she didn't know what a "Pumpkin Frozen Coffee" was (even though it is on your menu, I checked before even going). So I got to the window and she had absolutely no problems very quickly taking my money, I showed her on the online menu that there IS pumpkin Frozen Coffee and asked "you don't have THIS?" She said "yes we do". So I just ordered something I didn't want cause you don't know how to do your job and don't know the menu, and honestly it's the most disgusting thing I've ever gotten from DD in the 7+ years that I've been shopping with this company. She needs to be fired or retrained or just not allowed to take orders from customers. You have forever lost a customer, Mobile Hwy. I will go to the one on Navy Blvd where they have competency."
"This is what my wake up wrap looked like when I opened it. It was bunched in the bag so it was put in there like this. No effort at all to give two @#$& about someone else's food. Y'all need to seriously do better. With reviews like these how are they even open? Don't want to work? Don't want to be inconvenienced by customers? Shut it down then. This place is an epic failure. Shame on corporate, the franchise owner and disrespectful employees. Do something about it!"
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