Arcade Orlando at Dezerland Park Orlando

"The arcade was absolutely huge! There were so many games and that was awesome to see! Some were down for maintenance and some of the machines to reload your card were down too. Overall it was a great experience and the prize selection was mammoth!"

"The games are really expensive and many are simply broken. Some games only give you one ball when usually you get at least three……. Some are set up to not count points even when you make the targets….. just awful"

"At the arcade we put money on a card, what a waste. A lot of the machines do not work or they steal your money. We asked 3 people for help. Waited 20 minutes when a manager finally showed up. No real apology,no actual concern. I understand machines breakdown, but four in a hour. Maintaining the machines and actual customer service would go a long way in satisfying customers. Here are a few photos of the malfunctioning machines. Very disappointing and frustrating."

"A lot of games to choose from. Good location & loved the cars. Some games didn't work but they customer service was great & refunded what we lost."

"I enjoyed this place great for family and fun but it definitely has many things to work on. I spent about ALOT of money in games and most of the games kept going out of order while stealing my money in the process. I tried to get a refund but it happened so much it was tiring. I won a jackpot for the first time never got the tickets, I tried to play 1, 1$ duck game they charged me 7$, tries to play a car game, stole 3$, tried to play the clown toss game, out of order 4h, won a 1,000 ticket prize they gave me 316, tried to play air hockey that was 80 cents and spent 14$ I spent over 2 1/2 hours at a ticket stand to get refunded and continuous it never ended. Spent 8 hours in the place to tell my daughter her card doesn’t work!!! $300 later in an arcade, after being screwed over and let down. WILL NOT GO BACK!"