Naples Family Fitness

"I had sent in for a medical freeze as I was unable to workout, I received a call from the manager (Sabrina) saying it was ok she would put me on a permeant freeze until I was able to return. 6 months later I was charged for 5 months until I saw it on my credit card. I spoke to her on the phone again and she refused to refund my account. She said the permeant freeze only went to the end of the year which she didn't realize herself. I said i would've canceled as I've had surgery and still unable to workout! DO NOT sign up with this gym they won't let get out of contract! SCAM"

"Do not register to this gym because you will not be satisfied later and when you want to cancel your membership they give you a form and ask you to fill it out and send it by mail. I have never seen such a nonsense and you will waste a lot of time to cancel it."

"My husband and I love coming to this gym. We sampled a few others in the area when we first moved here and definitely liked Naples Family Fitness the best. We have been leveraging their daycare since our son was born and the staff is so amazing with him!!"

"Cancelled my membership last year and was just suddenly charged $400 by this scam of a company. Make sure you sign up for this gym with a card you can easily cancel, or they will never stop charging you."

"I have been going to the gym for a year and a half now. I am very disappointed with their business practice in their staff. I finally had my breaking point. Their staff hardly welcome you nor smile. I asked for a refund for the remainder of my contract which is over six months for me and my husband. They denied my refund they said once you pay in full that's it. You won't receive your money back. I never had this issue with another gym. I tolerated a lot of ignorant behavior in this gym from broken equipment that wasn't fixed six months at a time to an incident where a man called my friend a very offensive word and when reported they did nothing. They pretended nothing happened. I hope they make some changes for the sake of their business and get their ac fixed as well."