YouFit Gyms 11865 Southwest 26th Street, Miami, FL 33175

"STAY AWAY! Their policy is terrible and made on purpose to steal your money. The manager named John made me believe that I could make a 6-month contract with a personal trainer and cancel it whenever I wanted, after two months I decided to cancel it and he told me that it was not possible and threatens me that if I didn't make my monthly payments my credit would be affected. I looked up my 6 months agreement because I couldn't believe there wasn't a cancellation form and I found that I can cancel before the agreed period by paying a fee of $100. I found the way they treat you and don't explain your contract to you very unprofessional. Everything is based on making the cancellation more difficult for you to continue stealing your money even if you don't go. I have not yet been able to cancel because it can only be with the manager where I made the contract who denies my cancellation rights after it being written in my contract that I can cancel. This is terrible, I will lose money but they are going to lose many clients this way they are working."

"This gym has gone downhill. It’s not what it use to be. Weights are scattered everywhere, can’t find anything. The dumbbell racks are always empty. Hardly any of the staff walks around to re-rack weights. The trainers blast their music from this huge speaker that people can’t even hear their own music from their earphones. Very inconsiderate and annoying. I don’t wanna hear reggaeton when I’m training."

"My trainer rehabilitated my weight down to 235. Got me to stop drinking sodas changed my diet. And got me to respect food. showed me how to lift weights properly."

"Worst customer service ever. I moved from the city and I wanted to cancel the subscription. They don’t cancel it at the gym, they gave a number and I called, it’s goes directly to a computer wish asked me over 20 times for the same information and never transferred me to a representative. I called the number like 7 times and always the same. They’re stealing my money."

"Very bad experience. Opened a membership January 2023 and cancelled it the same day and still waiting for my refund of $50.03. I contacted corporate and they did not respond after I gave details of the agreement number and refund amount. One person locally at the gym told me refund takes 2-3 days then another told me 2-3 months. I never used the membership due to rules regarding my 16 year-old using the gym, which was totally understandable; however, the lack of response has been unacceptable about my refund. If I cannot get my money back would have just appreciated a timely short answer, but instead have received no response at all."