Frontier Airlines
11000 Terminal Access Road, Fort Myers, FL 33913
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Location & Phone number
11000 Terminal Access Rd, Fort Myers, FL 33913, United States
About the Business
Frontier Airlines, located at 11000 Terminal Access Road in Fort Myers, Florida, is a premier airline offering unlimited flights for one low price. Their loyalty program, FRONTIER Miles, is the most rewarding in the sky, providing exclusive benefits to members who fly with Frontier. Join for free and start earning rewards for your flexibility and loyalty. Fly with Frontier Airlines for a top-notch travel experience.
Reviews
"I can’t explain in enough words how horrible this airline is. The LONGEST check in lines ever. Oh did you forget to print your bag tag? $20. Want to fly a bag? $65, want a carry on? $35. Oh and you bag can’t be over 40# because of the “environment.” Just horrible, horrible people."
"On March 27, 2023 we arrived at Fort Myers airport for our “confirmed and on time status flight ” back to Cincinnati. While going through TSA we got a text our flight was canceled. We immediately went to the Frontier counter to find there were no flights back to Cincinnati for 3 days. We had to be back at our jobs on March 28. The only Frontier flight was in Orlando at 6:20 am the next day. We had to rent a car, drive 4 hours and pay for a hotel. We submitted a request for reimbursement to Frontier and it was denied. We escalated our complaint to the VPs of customer service and commercial and heard NOTHING! DON’T USE THIS AIRLINE! A low cost fare is not worth being stranded!"
"40 lb bag limits. Carry on size checks. Some people get forced to pay 50$ because the wheels on their bag don't fit in the slot. Other people walk on with oversized bags (who did not pay). Fly frontier to save money, and regret it the whole time you are there. Frontier feels more like being booked for jail than it does getting ready to enjoy a vacation."
"Bad experience at TSA. Received apologies is not enough. Traveling with son ,my husband's ashes for memorial. Container open some ashes came out. Not supposed to open but did. Supervisor Made me feel like it was my fault.i should have taken names."
"Outrage! Pure outrage. My flight is overbooked by 7 people and we are stuck by the smelly bathrooms. Flying in I was promised a window seat but instead it was a plastic wall! This airline is all kinds of dysfunctional, and don’t even THINK about exceeding your free personal item of 18x14x8 because my purse was an additional 69.00! And yes, I’m still chewing rocks about this. No email alert. No cognac and cigars while we wait. Just the attitude of ‘suck it up buttercup’! The people at the counter must receive personal classes on how to be your worst nightmare. I’ve heard of fights on this airline- no doubt from the tension of waiting. A two hour delay is ridiculous. This airline is ridiculous. They just purchased Spirit… seems like Covid was the preset of screwing over the American people."
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