Skyline Lounge

"The food is good and the service was great. Has options for children and adults of all ages. Located in lobby of Pirate Island hotel."

"I did not get a chance to eat here due to a RUDE waiter named Kevin, I don't waste time on reviews because my time is very limited, but I had to do it this time. I made a reservation for Shipwreck restaurant for Sunday Sept. 3rd. which was excellent, then for Monday the online booking was closed because of the Labor Day holiday so I was not able to make a reservation for Skyline Lounge, but I decided to walk in since there were only 2 tables occupied on a Monday around 8:30pm. Since there was nobody assisting and I did not expect to have some assisting because it looks like a cafeteria not an actual restaurant and no sign that says we must wait to be seated; me, my wife and 2 kids took the first available table to see if someone comes to serve us. Kevin approached us to take an order and drinks, we started by two mojitos and juices for the kids. After serving us the waiter Kevin said to me with a bad attitude “next time you have to wait to be seated and have a reservation”. My first though was trying to understand why he did not advised us when we arrived so we could just go back and try going a another restaurant, so I immediately came back to the front to confirm that there was no sing that says I have to wait in the front which by the way this is an open area, no specific entrance, not even a name of the restaurant where you can identify that it’s an actual restaurant since is shared with a bar. I told the waiter Kevin that there was no sign and no personal to tell us what to do and he comes back to me and said, “have you ever been to a restaurant?” so the guy started to be ruder now, I told him that “I’m a businessman and you are not supposed to treat a customer like that where the customer is always right” he said “not always and if you are going to continue I’m not going to serve you” so I said that’s ok I don’t want you to serve me and he called the manager and I saw him from far away telling the manager his story. When the manager came to me the first thing, he asked me was “do you have a reservation? I can take you to another restaurant right now” So I told the manager “Are you the manager? Because it looks like you are not trying to resolve the issue here, the problem is not the reservation, he started to serve me without asking me if I had a reservation” so at this point I’m thinking what kind of management is this, instead of asking me my version of the situation so he can take actions and prevent this from happening again he just tried to take me away from there and giving my discount at the other restaurant like if I’m asking for discount or free stuff, so the new waitress was super great with us and at the end of the dinner told me that the manager instructed her to charge me for 1 adult only and no kids, I told the waitress that I don’t want free dinner, I just wanted a great customer service like the service I’m receiving from her and the manger thinks he is making me happy for this. I have attached pictures of the waiter Kevin."

"The falafel wraps and sweet potato fries were so delicious today for lunch! My 4 year old said the grilled chicken and broccoli she ordered were yummy. Very attentive service and great menu prices for a resort. The photo is the view that we had to watch my daughter play while we were waiting for our food/eating. Such a cute restaurant. Will definitely go back on our next trip. Thank you!"

"We are here on our first day at Legoland for lunch. I had a beer battered fish sandwich, my girls ate the Mac n cheese w/ French fries, my son had the little brick burger w/fries and my husband had a brisket grilled cheese w/ salad. The French fries were delicious. One girl loves the Mac n cheese one did not, my son was meh about his burger. I enjoyed my fish sandwich and my husband absolutely loved his food. My kids are super picky, my husband is particular about food as he is a cook himself for a restaurant. The kids loved their mock tails. Overall the food was good and the service was good."

"The battered fish sandwich was delicious! My husband had the brisket grilled cheese and it was very tasty as well. The portions are big and the service was fantastic."