Billy's Bike Shop 2437 Periwinkle Way, Sanibel, FL 33957

"I had a problem connecting my bike chain. I stoped at Billiy’s to see if they could help me. Unfortunately, their bike chain tool was broken, and they were waiting for a part needed to repair it. Billy just happened to be there and overheard my problem. He was ready to head home, and asked me to follow him because he had the tool there that could fix my problem. He did the fix in his home workshop. No charge. He was so very helpful and kind. Steve Rieth"

"It us actually The Grog Shop Liquor. Great selection of Wine and Spirits"

"Very friendly staff. I would definitely recommend them if you are in need of rentals. They are so flexible and willing to help out with whatever you need. I look forward to our next visit and getting the rentals from them. Prices were very accommodating as well."

"I have been a loyal and regular customer (local resident) for more than 8 years. I have purchased four bikes at Billy's and have done numerous rentals for guests every year. However, I have noted a significant and steady decline in both quality and customer service. In each of my last bike rentals, I have needed to return/exchange bikes that were broken or damaged. The bikes are old and don't appear to be well maintained anymore. Today, I called ahead to have my road bike serviced (it was purchased at Billy's) and offered that the work could be done at their convenience over the next two weeks since I would be traveling, which they said was fine. I dropped by with the bike an hour later. When I confirmed that I would pick it up in a few weeks as previously discussed, he said that this would be "up to Tom," which was a bit of a surprise. Tom told me there was no room to store my bike after being serviced. It was just a simple tune-up, so I suggested I leave the bike (it was early afternoon) and pick it up the following morning by noon, before my departure. Unfortunately, they would not guarantee it would be done by noon as they had "a few other jobs to do." They couldn't accommodate me, and, disappointingly, didn't seem very interested in trying, so I took the bike back home. This was a "second chance" visit - the last time I requested service, they said they were too busy and suggested I come back in a few weeks. I will get the tune-up done when I return, I will also be purchasing a new, upgraded road bike this summer, and I will continue to rent bikes for our guests. Sadly, I will not make these purchases with Billy's."

"Rented a road bike for 4 days. Very nice full carbon bike with descent components. My opinion the best way to explore the island is by bike. Very friendly staff with knowledge of the best spots to ride. Will definitely come back and recommend..."