JCPenney 11725 Pines Boulevard, Pembroke Pines, FL 33026

"The salon is always fun for me, the two stylist that helped were very nice to me and my family"

"I don't know the name of the cashier at shoes area but he is super nice ,patient and helpful person. I was there by the 1st week of September 2023."

"Can never be disappointed always find what I need either for my daughters or something I need for the kitchen"

"Easy order online and pickup in store. Friendly and helpful staff. Great sales. Sign up for rewards program for coupons and discounts."

"The store is neat and clean. The prices are good. They have a salon, eyeglasses, photo, and much more. The clothes are a hit and miss with me. I'm not too big on fashion. I keep it simple. When I find my style I purchase it. The associates are all different in their approach to customers. I come here often, too often and I can chime in on customer service. Few employees are very helpful, others treat you like you are bothering them. Employees should not talk about the customers after they leave. Well at least not in front of other customers. That's very rude. The worst part neither employee have the decency to say this is not the time for this. I tend to ignore bad services but that is not good for the company. That's one of reason I tend to shop online. I don't have to deal with the associates that seems to be having a bad day. I wish they would bring back the scanners to check for the prices. It's a hassle to bring all those items to the register and leave them there because that's not the price I assumed. No wonder the employees are miserable. It may be from over working because of all those go backs."