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Journeys
1741 Palm Beach Lakes Boulevard, West Palm Beach, Florida, United States
About the Journeys
Journeys is a trendy and popular clothing and shoe store located at 1741 Palm Beach Lakes Boulevard in West Palm Beach, Florida. Offering a wide range of stylish and fashionable clothing, shoes, and accessories for men, women, and children, Journeys is the go-to destination for those looking to stay on top of the latest fashion trends. With a friendly and knowledgeable staff ready to assist customers in finding the perfect pieces to complete their wardrobe, Journeys is a must-visit store for fashion-forward individuals in the West Palm Beach area.
Photos of Journeys
1741 Palm Beach Lakes Blvd, West Palm Beach, FL 33401, United States
Opening hours of Journeys
Monday:
10:00 - 20:00
Tuesday:
10:00 - 20:00
Wednesday:
10:00 - 20:00
Thursday:
10:00 - 20:00
Friday:
10:00 - 21:00
Saturday:
10:00 - 21:00
Sunday:
10:00 - 19:00
Reviews of Journeys
"I had a seamless purchase experience. Found the item I was looking for and had great customer service!"
"Mari was an amazing associate great customer service she went above and beyond to make my experience there excellent and her co-worker Brittany was just as helpful and nice. Good people like that I'll definitely be shopping there soon."
"*0/5 stars* I had quite an unpleasant experience at this Journey’s location. Today around noon I came in to return a pair of shoes I ordered online because they were too small. I have never worn these shoes, only tried them on for all of 30 seconds before realizing they were not my size. The lady at the register took my shoes out of the box and barely glanced at them before saying that I was unable to return these shoes because they had been worn. I explained to her that I only tried them on inside my home, and the soles of the shoes were perfectly clean so I did not understand. I asked her to explain to me how these have been worn and she proceeded to point to a non-existent “scuff mark” on the side of the shoe. I told her I don’t even see what she is talking about and she attempted to dismiss me. She told me she can do an exchange for a different size or offer me store credit. I told her no and that I wanted the original shoes back and she continued to push the store credit offer. After having to repeat MULTIPLE times that I want the original shoes back, she starts to take them out of the box they came in and put them in a bag (probably so I would not attempt to try returning them at a different store). I told her I do not want the bag and I want the original box back. She questioned why I wanted the box back and I had to demand the box back about 3 times before she finally gave it to me. After I got my UNWORN shoes back, I proceeded to head over to the Journey’s location in the Wellington Green Mall. I was able to return my UNWORN shoes there quickly with no questions asked, and the lady who helped me was very kind. I do not recommend coming to this Palm Beach Outlet’s store to make a return because you will be harassed by the employees, and they will not give you your money back. I am unsure why this rude cashier was acting like the money for this return was coming out of her paycheck. Obviously, there are some issues with this organization. STAY AWAY!"
"Chris, supposed manager of the store give a bad atencion and abuse of power. because yesterday afternoon buy a pair of vans whit another lady and for the moment everything good, but also on night she try the pair and was a 0.5 bigger than the size. Today I try to change it. And the same lady give me the correct size for try before and Cris appear. Because of him I cannot do it . only for him and this is his picture right after."
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