Shoe Palace

"Left work early to get to the store with time. Google says you close at 9pm and yelp says 930. Walked up to store at 8:04 and was closed. 2 employees and 2 families still inside but was told I could not enter. Showed how only ways 9pm and didn’t want to help me. I even offered to pay them extra for there time. Would not have wrote the bad review but since it was to buy my daughter her Valentine’s Day gift I had to. As a manager to my own store I would recommend you fix your store hours to not make people waste there time coming after work like I did"

"Lisset Herrera at dadeland was very very professional plus went out of her way to help me and find my size for sure will only go to the store dadeland again"

"Went to Shoe Palace today for a pair of Air Force 1s for my son. We were assisted right when we needed help. At checkout, Mateo gave excellent customer service, he made recommendations on how to preserve the shoes and cleaned them himself as well! Mateo was very kind and knowledgeable, and he for sure deserves a raise and maybe even a manager position for his outstanding customer service. "

"Best shoe store experience ever, Gentlemen named Jose, the complete package. took care of me, right when I came in, helped me find a fit and gave plenty of ideas, boss man knows what he’s doing, nothing better than a sales person matching a customers energy!!! Thank you Jose!"

"This store is so far of the best I have ever visit in terms of great offer, excellent attention, and access. The store is locates inside Dadeland Mall. It has easy access through either 826, Kendall Dr or Us1. The parking lot is conveniently close by and has an access through Macy's. The store is very clea, well organized and the staff is extremely nice and professional. I would like to congratulate Ashley for her amazing treat and patience. Unfortunately, I couldn't find the shoes I was looking for, but it talks about the great offers they have. I regret not having the Jordans I liked last week, but confident I will be able to get any other offer soon. It is just an excuse to visit the store more often... ☺️"