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Z Ocean Hotel, Classico A Sonesta Collection
1437 Collins Avenue, Miami Beach, Florida, United States
About the Z Ocean Hotel, Classico A Sonesta Collection
Located in the heart of Miami Beach, Florida, the Z Ocean Hotel, Classico A Sonesta Collection offers luxurious accommodations just steps away from the vibrant South Beach. This upscale lodging institution boasts modern amenities, spacious suites with private balconies, and personalized service to ensure a memorable stay for every guest. With its prime location on Collins Avenue, guests can easily access the bustling nightlife, trendy restaurants, and beautiful beaches that make Miami Beach a sought-after destination. Whether you're looking to relax by the rooftop pool or explore the city's attractions, the Z Ocean Hotel provides the perfect blend of comfort and convenience for your stay in sunny South Florida.
Photos of Z Ocean Hotel, Classico A Sonesta Collection
1437 Collins Ave, Miami Beach, FL 33139, United States
Reviews of Z Ocean Hotel, Classico A Sonesta Collection
"The room was nice, however, they charged us over $100 for minibar use, which we did not touch. We contacted the hotel multiple times and were told the manager was away due to an emergency...This happened several times... Charges have not been removed and we still have not been contacted by anyone."
"Do not book this hotel!!! If I could provide a negative rating, I would. It is not a safe hotel to stay at, and I recommend to stay away from booking this hotel. I stayed here last week and my room was entered into the night between Tuesday and Wednesday morning (without permission). I had valuable items stolen (all happening as I was sleeping). I filed a police report the next day and the hotel's response and stand on the situation has been the worst I have ever experienced. Not a single follow-up call/email from the hotel's side to check in after the incident (I had to call them). And as far as I know, there has been no action from the hotel's side, and I feel like it’s an incident they are trying to “brush under the rug”. Considering the importance of reputation for a hotel, I figured this is the absolute minimum one should expect. I would also say that a full reimbursement should be expected, if anything for the hotel to save face. One would think that 3 nights' reimbursement to keep face and show care for its customers is a given, and wouldn’t be too much to ask for."
"The room was beautiful and I had the best sleep in the most comfortable bed! The man at the front desk was helpful. If you’re staying, just don’t plan on or hope for early check in. Edit: Caution, a few days after our stay they have added $216CAD charges for the mini bar which we didn’t even use."
"We stayed at the Z Ocean Hotel many times while in South Beach for business. A while back the hotel was in top shape it was our favorite hotel. Not sure how it got to the current condition which is a bit precarious compared to how used to be. Having said that the views and location are really great. We were told renovations are on the way which we hope will bring it back. The hotel staff was very friendly and helpful. Looking forward to staying there once the renovations are done."
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