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Residence Inn by Marriott Orlando Airport
7024 Augusta National Drive, Orlando, Florida, United States
About the Residence Inn by Marriott Orlando Airport
The Residence Inn by Marriott Orlando Airport is a comfortable and convenient lodging option located at 7024 Augusta National Drive in Orlando, Florida. Situated near the Orlando International Airport, this hotel provides a welcoming atmosphere for both business and leisure travelers. The spacious suites offer all the comforts of home, including fully equipped kitchens and separate living areas. Guests can enjoy amenities such as complimentary breakfast, a fitness center, outdoor pool, and a 24-hour business center. With easy access to popular attractions in Orlando, this Residence Inn is the perfect choice for a relaxing stay in the Sunshine State.
Photos of Residence Inn by Marriott Orlando Airport
7024 Augusta National Dr, Orlando, FL 32822, United States
Reviews of Residence Inn by Marriott Orlando Airport
"1. The hotel staff all were nice and pleasant but… 2. I stayed for one night only because of a delayed flight and I was in room 610 as to which was dated and smelly! Since I was told I had the last room, I was stuck! So I said “I’ll make the best of it”… until I noticed the dirty tub, the sink detaching from the cabinets and bathroom doors with streaks of brown and green liquids stuck to them! (See photos) I was not in any condition to leave and find another hotel as it was 11:30pm and all hotels were full! This was unacceptable! I just don’t understand how these hotels don’t take the time to make sure these rooms are thoroughly cleaned and sanitized! So… I pulled out my Clorox Wipes and Lysol and cleaned! Then I showered after placing a towel in the bottom of the tub! At this point I knew I was not going to sleep under the covers, because I was sure these sheets might not be the best! 3. Then it happened, I wake up in the middle of the night to excessive scratching! I look at my arm ( see pic) and yes I’ve been bit by what, I still do not know but my arm looked horrific! So I got up, showered and went to check out! After checking out and discussing this I was offered an apology and asked “what can we do?” I asked for a refund since the room was $180 plus but I was offered points! I didn’t ask for points! I wrote a complaint and was sent 3 apology emails but no refund and was told the hotel will call me if they find anything in the room after inspection! I was also told someone would call me about the refund and that did not take place! After 3 days passed I called customer service who told me to wait a few more days to hear from someone and of course no call, no refund but they did add points after 5 days as a way yo ensure I book with them again! Why would I continue to use Marriott after this? I’m a Marriott member and I am now considering changing that! This was my worst experience in any hotel by far! The worst part is if it happened to any of those staff members they would want better treatment and they just seem to not care!"
"We stayed here while in Orlando for a brief 4-night stay and it was perfect for us. The front desk was quite helpful with our accommodations and arrangements. Keyvon was knowledgeable, friendly, and had excellent customer service."
"The hotel staff at this hotel is amazing! We were stranded at the airport at 1:00 am after flight cancellations, and while there were no rooms available that night, they said we could come to their lobby and stay vs the airport. They were so accommodating and found 11 of us rooms first thing in the morning. They are amazing!"
"A little dated, but fine for one night stay. Rooms are spacious, staff is kind, and the location is great. However, the hotel is in need of some upgrades. The pillows are basically non-existent, they are so flat. The bathrooms do not have exhaust fans, so if you take a nice warm shower the bathroom gets extremely humid with steam which then enters the bedroom. We had joined rooms, one seemed to have great air conditioning and was always nice and chill and the other didn't seem to work too well and was hot all night long. The compressor in the bedroom is also extremely loud which doesnt make for a very restful night. Additionally, it took nearly 50 minutes from the time I called for a shuttle to actually get on a shuttle at the airport for a pick up. For a hotel less than 5 minutes away, that seemed excessive to me. Especially considering nearby hotels had numerous shuttles stop by to pick up guests during that time. Our flight was too early in the morning for breakfast, so I unfortunately can't speak to that. All in all it was an okay stay, but a few changes could make it much better."
"The highlight for me, after several weeks of stay, was the kitchen staff! The ladies in the kitchen are top notch people who work above and beyond to set out a good breakfast. I've seen the ladies reach out to assist families, elderly, or sometimes latecomers to make sure people get what they need. Incredibly diligent and caring people work here."
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