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Fairfield Inn & Suites by Marriott Jacksonville Butler Boulevard
4888 Lenoir Avenue, Jacksonville, Florida, United States
About the Fairfield Inn & Suites by Marriott Jacksonville Butler Boulevard
Fairfield Inn & Suites by Marriott Jacksonville Butler Boulevard is a comfortable and convenient lodging option located at 4888 Lenoir Avenue in Jacksonville, Florida. This modern hotel offers a variety of amenities including a fitness center, outdoor pool, complimentary breakfast, and free high-speed internet. The spacious rooms and suites are tastefully decorated and equipped with all the necessary comforts for a relaxing stay. With its central location and friendly staff, Fairfield Inn & Suites is the perfect choice for both business and leisure travelers visiting Jacksonville.
Photos of Fairfield Inn & Suites by Marriott Jacksonville Butler Boulevard
4888 Lenoir Ave, Jacksonville, FL 32216, United States
Reviews of Fairfield Inn & Suites by Marriott Jacksonville Butler Boulevard
"Friendliest staff. Clean, safe hotel. Lots of stuff nearby, we could walk to everything. I locked myself out of my room with the top lock - (long story), the maintenance guy was so nice. Housekeeping was so helpful to my kids. I highly recommend!!"
"Location is not relaxing as it’s by a loud highway. Rooms are not clean - piles of old dust by the bed where the vacuum won’t reach. Bathroom shower curtain was filthy with someone’s pubic hair and the hooks of the shower curtain were rusted onto the shower curtain so you can tell this is not ever cleaned or laundered. The tub/shower had brown dirt in it and it was not clean. Air conditioner unit was functional but there is a stale musty smell emitting from it. The vanity area was microscopic and hardly any lighting. Breakfast was mediocre. They have about the potatoes for breakfast they offer but they are smothered in rosemary and almost stomach-turning. The positive of this place is the bed was comfortable and the room had a mini fridge. They only service the rooms every other day which when we checked in the guy asked if we wanted “our room services daily.” I recommend Home 2 Suites by Hilton for a comparable price - where the rooms are clean, the service is exceptional, and the breakfast is free and amazingly delicious with lots of options."
"My sons and I stayed one night. Check in was easy and the staff was great. My sons were impressed by room - at first. All was well until I pulled out the sofa bed and found significant stains on the mattress. I convinced my son that the sheets were clean (hoping they were) and he slept fine. The biggest issue was the bathroom. The sink barely drained and although the room and bathroom appeared to be pretty clean, there was something significant on the bathroom counter that needed to be scrubbed off. I didn't see it at first but noticed it when I was trying to figure out why the sink wouldn't drain. And it grossed me out! But the worst part for me was the shower. I always look forward to a long hot shower when I travel. To say that there was no water pressure would be an understatement. I wanted to take a shower in the evening but when I turned the shower on it was barely a trickle. The next morning I went ahead and showered, literally wetting one arm/ leg at a time. By the time I was finished there was almost no water coming out of the shower head at all. On a positive note, the breakfast was decent and the bed I slept in was comfortable."
"Been here for work 3-4 weeks it’s not a bad stay for the last couple times but haven’t had anyone come by to bring towels or clean up the room for the week I last stayed but over a decent hotel breakfast is good close to everything. Could use something to make it smell good and seen a small roach crawling on the floor but it was the first one I’ve seen in an amount of time for a month."
"I recently had the unfortunate experience of staying at the Fairfield Inn and Suites in Jacksonville, Florida, and I must say, it was far from what I expected. As a Gold Elite member, I had certain expectations, but unfortunately, they were not met. Upon entering our room, we were immediately hit with a strong musty odor that made the entire space feel damp and uncomfortable. The sheets felt wet, which was incredibly unpleasant. It’s safe to say that a good night’s sleep was out of the question. To make matters worse, we encountered a variety of creepy crawlers and bugs scurrying between the walls. It was an unsettling sight and made us question the cleanliness and maintenance of the room. Additionally, ants were swarming all over the room table, which was not only unhygienic but also quite off-putting. As a loyal Gold Elite member, I expected to receive the complimentary water and snacks that are typically provided. However, to my disappointment, they were nowhere to be found. It’s disheartening when a hotel fails to fulfill even the basic amenities promised to their valued guests. Overall, my experience at the Fairfield Inn and Suites in Jacksonville was extremely disappointing. The musty room, the presence of bugs, and the absence of the promised complimentary items left a sour taste in my mouth. I hope that the management takes these issues seriously and works towards improving the quality of their accommodations. In addition to the aforementioned issues, I must highlight the lack of attention to my service requests during my stay at the Fairfield Inn and Suites in Jacksonville. Despite notifying the front desk about the number of people in our room, we were only provided with three bath towels for the entirety of our stay. This was highly inconvenient, as we had four people sharing the room and required an adequate number of towels for everyone. I understand that mistakes can happen, but it is disappointing when a simple request like this is not fulfilled. It left us feeling neglected and undervalued as guests. It is important for hotels to prioritize the comfort and satisfaction of their customers, especially those who hold loyalty status within their rewards program. I hope that the Fairfield Inn and Suites takes this feedback seriously and takes steps to improve their service and attention to detail in the future."
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