Extended Stay America - Miami - Airport - Blue Lagoon

"I’ve been staying at this property for years and it has done nothing but gone downhill. The last three times I booked this hotel I have shown up to check in and there has been nobody in the office. Apparently this property is so shortstaffed that they don’t have somebody at the office during business hours to check people in. while waiting to check in, there was a line of people waiting. I ended up turning them away and told them that it was going to be a long wait if they didn’t have the time to wait. Several months back there was a line of people waiting at the door I contacted the corporate office they were unable to get somebody out to the property. I highly recommend do not staying at this property if you do not like staying in unsanitary conditions and having to take the chance of arriving on site and not having somebody to check you in I was fixing to leave the property when finally somebody did show up and because of how late it was and working a long day, I decided to stay and now I regret it."

"Pablo at the front desk is a king of hospitality. This man deserves a raise. We got shafted by American Airlines on our connecting flight to Austin. 2 day delay until we can get back. We get the hotel and Pablo handles everything with precision and helps answer all our questions in a new town. Even saw him handle disgruntled guests in an expert way. After a stressful day, this is exactly what we needed. Big ups to Pablo and the hotel"

"Extended Stay America truly impressed me during my visit. The spacious suite felt like a home away from home, featuring a well-equipped kitchenette that added both convenience and comfort to my stay. The staff consistently demonstrated a dedication to guest satisfaction, ensuring a welcoming and accommodating environment. The practicality of amenities, including an on-site laundry facility and complimentary grab-and-go breakfast, made my extended stay seamless. Extended Stay America strikes an excellent balance between affordability and comfort, making it an outstanding choice for those seeking an extended stay option that doesn't compromise on quality. Highly recommended for a hassle-free and enjoyable stay."

"Our unit...#223 was VERY dirty and I/we spent the first 2-3 hours cleaning dirt out of the dresser/desk drawers and scrubbing the floor with Lysol wipes. I used most of a 100 wipe Lysol container scrubbing the whole floor and then scrapping pieces of black sticky stuff off the floor in and around the desk/table. The wheels of the desk chair had hair and dirt stuck on the rollers which fell off/out when moved. The drawers/ cupboards in the kitchen were very stained/ discolored and had dirt in them. We opted not to use any of those drawers/cupboards to store any of our things in. The microwave was very rusty inside and a few of the buttons/functions on the microwave did not work. The fan over the stove top burners did not work and was disgustingly filthy. The base of the floor lamp was all rusted and the plug ins by the desk/table were loose and the lamps flickered and would sometimes just go off. We were abit concerned for the electrical safety of the room. There was dirt/mildew under the soap holder in the tub, the floor of the tub was discolored/ grimy. The paint/ caulking along the edge of the floor/tub was also dirty/grimy. The toilet flushed poorly and we actually asked for a plunger and used it many times to keep the toilet functioning. The louvers of the air conditioning unit were dirty/dusty. The room had a smell of marijuana in it when we first opened the door and for the first few days that we stayed. We asked for a coffee maker for our room and were advised they would try to get one but during our 7 night stay never got one. Similarly, your website indicated hair blowers were provided but there was none in the room and finally got one by day 3 or 4 of our stay I have stayed in a number of hotels but NEVER anything this dirty."

"At first was had doubts coming cause of the reviews but I really needed some place near my job for the night and just gave it a shot, And honestly it was nothing how these bad people described it. Everyone was super nice, room was neat and etc. so definitely happy for that. The only thing I did see was that there was no hot breakfast which I did read about on the website later that day. So that’s understandable. Other than that everything went well."