DoubleTree by Hilton Fort Myers at Bell Tower Shops
13051 Bell Tower Drive, Fort Myers, Florida, United States
About the DoubleTree by Hilton Fort Myers at Bell Tower Shops
DoubleTree by Hilton Fort Myers at Bell Tower Shops is a luxurious lodging option located in the heart of Fort Myers, Florida. Situated at 13051 Bell Tower Drive, this hotel offers upscale accommodations and top-notch amenities for guests looking for a comfortable stay. The hotel is conveniently located near the popular Bell Tower Shops, providing guests with easy access to shopping, dining, and entertainment options. With spacious rooms, modern decor, and exceptional service, DoubleTree by Hilton Fort Myers is the perfect choice for both business and leisure travelers visiting the area.
Photos of DoubleTree by Hilton Fort Myers at Bell Tower Shops
13051 Bell Tower Dr, Fort Myers, FL 33907, United States
Reviews of DoubleTree by Hilton Fort Myers at Bell Tower Shops
"Hated it! I regret staying here. Never again! First, you should know this location is renovating and there is a smell of dust on the first floor. The room was small, half the size of a regular room. The shower was small. I kept banging into the shower door while bathing. They should have charged half the price on my bill, since everything was down sized. Speaking of bill, check your statement for frivolous charges, cause they will charge you an incidental charge, what's that! I went to the front desk and complained, to no avail. The manager on duty this past Sunday morning was untrained in customer service. When she was told, that I would never stay here again. She replied, "OKAY"! Hilton management How about training your staff in empathy. I expected a lot more from a Hilton staff member. I paid too much money to receive lack luster accommodation and service. If I could give ZERO stars, I would."
"The hotel is under renovation right now. I spent 7 nights here. The place is really rundown. So, the renovation is needed. Kinda looks like the are just "patching" it up though. There are 2 elevators. The one on the right was scary the first day and non working the second day. It had been operational since, but I'm not getting on it. The room is adequate. The bathroom door is a non latching sliding door. The shower is a sliding door. You cannot turn the water on without getting wet. So, figure it out. There is no vent in the bathroom. The door to the room will not close completely without being manually pulled tight. The personnel are amazing. They are polite, considerate, professional and all around pleasant to interact with."
"Great stay! Upon check in I was greeted with a smile & offered a cookie. While going to my room I noticed the hallways are clean & very well lit. I was very impressed when I got to the room. Naturally checking the mattress first, I saw the mattress is equipped with an allergy cover. Big plus in my book! Everything was neat & clean. The room has individual temp control, a very comfy bed, great linens on the bed & blackout curtains. There's a large fridge (double the size of a "college" fridge) with a freezer component, a microwave and a keurig coffee machine with 3 complimentary coffee pods. The bathroom was nice & clean, with a walk in shower, single sink and commode. Towels were folded nicely for a little extra special touch. Hair dryer, shampoo, conditioner and shower body wash all provided. The closet has a luggage rack, ironing board & iron. The location is perfect with plenty of dining and shopping within walking distance. The pool is large and clean with plenty of seating. I would definitely stay here again."
"Rooms were clean, location was good, service was shotty, mainly due to the fact that they're so-called "concierge" didn't speak English enough to understand that there was smoke on the fourth floor and it smelled like something was burning....toilets did not flush, old and burnt coffee in the lobby. The morning and when I went to check out the girl at the desk was so busy playing on her phone that I had to ask for her attention 3 times before she realized that I was 2 ft from her. This is not a place I would return even though I was informed put the smell and smoke were caused by the welding in the staircase that they were doing...no apology or attempt to remedy the horrible night we spent there...we were told they had no more rooms and could not refund us but that we were welcome to use the bathroom in the lobby."
"Unfortunately we were not told that the property is under construction. Definitely not worth the price of the rooms. I used points and Definitely not worth the points charged. I would have picked another location not under construction. The rooms are definitely outdated. Nice location. Convenient to shopping/food. Staff are friendly. I also forgot to mention the lights are not very bright. The one desk lamp only points down and the other is missing a light bulb. The mattress also doesn't fit in the frame so it moves alot. Lastly the shower head is super low. My husband is only 5'10" and his head almost touches the shower head. I guess I'm just more disappointed in the way the hotel was represented to me by the IHG rep booking the reservation for me. She made it sound like the room was top notch and that we were getting an elite room. The floor we were on had storage stuff sitting around. The pool is nice and has deep and shallow end."
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