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Arnold Palmer's Bay Hill Club & Lodge
9000 Bay Hill Boulevard, Orlando, Florida, United States
About the Arnold Palmer's Bay Hill Club & Lodge
Arnold Palmer's Bay Hill Club & Lodge is a luxurious beauty salon and lodging facility located at 9000 Bay Hill Boulevard in Orlando, Florida. This prestigious institution offers top-notch beauty services and accommodations in a stunning setting. Guests can indulge in a range of beauty treatments and services while enjoying the comfort and hospitality of the lodge. With its prime location in sunny Orlando, guests can also take advantage of nearby attractions and activities. Whether you're looking for a relaxing retreat or a pampering experience, Arnold Palmer's Bay Hill Club & Lodge is the perfect destination for a memorable stay.
Photos of Arnold Palmer's Bay Hill Club & Lodge
9000 Bay Hill Blvd, Orlando, FL 32819, United States
Reviews of Arnold Palmer's Bay Hill Club & Lodge
"Twelve of us (couples) stayed for two nights in The Cottages. The guys played a round of golf while the ladies enjoyed shopping in Winter Garden. The major complaint we had was with our waitress Jessica at the clubhouse dinner. Our reservation was at 7:30 pm. The food was good. By 9:30 pm, we were begging to get the heck out of the clubhouse. With no guests left in the restaurant except us, Jessica our waitress was no where to be found. She was simply the worst waitress ever. Our plates weren’t cleared for long periods of time. It was uncomfortable and disgusting. Jessica was not attentive at all. 4 of the members of our party waited on water for over an hour. She brought the wrong dessert and argued with me about it. My husband ordered tiramisu. I’ve had tiramisu so many times and I’ve made it myself from scratch. This was not tiramisu. She kept arguing with me, being combative; but even if I was wrong, I AM THE CUSTOMER. I’m not sure how Bay Hill handles customer service, but she did not aim to please the customer. Myself and several other members of our party asked for our checks. 30 minutes went by and she had still not delivered. I had to get up and find someone to locate Jessica. She WASTED our time and I was really upset about it. Our last night together was not all that we had planned due to Jessica. We had an expensive meal and the food should match the service. Jessica finally & nonchalantly brought back the checks at 10:30 pm! These checks took no time at all (because they are billed directly to your room). She was without apology. We were very disappointed and want Bay Hill to know that Jessica should not represent your brand. She did not deserve a tip at all and I wish the tip was not automatically charged. See “tiramisu” below"
"Hands down best service I have ever received in my life. The staff were so relational and welcoming. No matter what their rank was in the organization they stepped out of their way to make sure you were cared for. On my second night I went to front desk to ask if they had any NyQuil because I had some congestion and I don't sleep well when I travel. Even though the front desk didn't have any, the attendant Rick overheard me asking and he drove to the store and showed up at my room 20 mins later. I was blown away! I came for the golf experience (Which is Top 3 of the best courses I have ever played.... and I play a lot of golf) but everything that surrounded Bay Hill was a dream. I never write reviews but Bay Hill went above and beyond so I had to. I can't recommend this experience enough!"
"I lost my wallet, and they called me and found it! Smells amazing in the whole club. Friendly staff. Amazing Caddy Hector!! Great golf!! Delicious food."
"Came to play in a golf tournament. Did not stay in the hotel so I can't speak to the rooms. The golf course was in good shape. The staff was very friendly and helpful. Loved hearing stories about Mr. Palmer in the mens locker room. The cart girls were great. I especially remember Cassidy as I thought she went over and beyond for me when I wanted something, hot chocolate as it was chilly that morning. She didn't have it but she ran inside and made it for me and brought it to me. Overall great experience and I would definitely drive back from Tampa to come play here again."
"Our recent stay at Arnold Palmer's Bay Hill Club and Lodge on October 7-8 was nothing short of extraordinary. From the moment we walked in, we were enveloped in a warm and welcoming atmosphere that set the tone for an unforgettable experience. What truly stood out was the exceptional attention to detail and personalized service provided by the entire team, especially Food and Beverage. They went above and beyond to make my boyfriend's 30th birthday celebration extra special, with thoughtful touches and genuine care that left a lasting impression. Our stay was a perfect blend of comfort, hospitality, and luxury. The dining experiences were exquisite, the surroundings stunning, and the service impeccable. Our room was surprisingly comfortable, and we had no problem getting a great night's rest before playing golf the next morning. I want to extend our deepest gratitude to the entire staff for their dedication to making our stay truly exceptional. Bay Hill Club and Lodge has earned its esteemed reputation because of the exceptional people who work tirelessly to ensure their guests feel cherished. Thank you for adding that extra layer of magic to our stay, and we look forward to returning in the near future. Bay Hill Club and Lodge is, without a doubt, a gem that we will always treasure."
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