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TownePlace Suites by Marriott Orlando Southwest Near Universal
5433 Altamira Drive, Orlando, Florida, United States
About the TownePlace Suites by Marriott Orlando Southwest Near Universal
TownePlace Suites by Marriott Orlando Southwest Near Universal is a charming lodging option located in the heart of Orlando, Florida. Situated at 5433 Altamira Drive, this hotel offers comfortable and spacious suites perfect for both short and extended stays. Just a stone's throw away from the world-renowned Universal Studios, guests can enjoy convenient access to the theme park and other popular attractions in the area. The hotel boasts modern amenities, including a fitness center, outdoor pool, and complimentary breakfast, making it an ideal choice for both leisure and business travelers. Whether visiting for a family vacation or a corporate trip, TownePlace Suites by Marriott Orlando Southwest Near Universal provides a welcoming and convenient home away from home.
Photos of TownePlace Suites by Marriott Orlando Southwest Near Universal
5433 Altamira Dr, Orlando, FL 32819, United States
Reviews of TownePlace Suites by Marriott Orlando Southwest Near Universal
"Hotel is on the newer side but sadly it still has a lot of issues between the front desk service, building, and room. When we arrived to the hotel, we hoped to drop off our luggage with the front desk so that we could check into our room later in the afternoon. The front desk worker was not friendly and looked at us in the most unwelcoming way. We had two carry-on suitcases and two backpacks - she said she didn’t have any space to take them. After pushing on this, she accepted two of our luggage bags and it was an uncomfortable exchange because we still were stuck with our backpacks. It was inconvenient for us to do anything from checking out the nearby shopping outlets. I can’t imagine dropping off luggage here if you were to go to any of the nearby amusement parks. Supposedly she told management (after escalating) that we had 12 bags… Additionally, our room’s shower was poorly design. The water was shooting off into the bathroom floor. It was tricky just to keep the bathroom from getting too wet even with towels. The final issue was that one of the two elevators were down. This required everyone to wait a long time just to use it, occasionally an entire line just to go up to rooms or a crowded elevator just to get down to the lobby. Overall, hotel is clean. Bartender and menu for drinks great. Terrible check in service. There are NO benefits to staying at this hotel towards Universal Studio. No shuttles, no early access, nothing."
"This hotel had everything I needed if I had stayed a week. It had a kitchen with microwave, dishwasher. Stove top and dishes. The room was a great size even though it had 2 queen beds in it. The bathroom crisp white and clean. I will definitely stay there again"
"THIS HOTEL IS HORRIBLE! Do not book here. The whole experience was very bad. Staff are so rude and racist… might i add. They are so inconsiderate and anytime we would go to them with a concern they would completely ignore us. We stayed there for over a week and they had no tea bags for the whole week. The housekeeping is so bad. Our room was still disgusting after being “cleaned”. I thought i was staying at a Marriott branded hotel… this hotel ruined the reputation of the Marriott! I would never book this…. Even if it was free!! Save yourself the headache and do not book here. Its not even safe. They let anyone in the elevators. My skip driver came up at 2 am…. Other hotels make him stay in the lobby. Disgusting."
"DO NOT STAY IN THIS HOTEL!! The reviews may seem good… which is why we booked it but we had a horrible stayed when we went. The first day the lady at the front desk was racist towards us. The next day we went out for over 8 hours and came back to the room the same Way we left it because we were not informed that we had to tell front desk we wanted our room cleaned daily. The king room we booked was not a king bed, it was definitely smaller… and hard as a rock. The shower head pressure was extremely low and we informed front desk but they did nothing about it. One day we came back to our room and they had left all the dirty towels in a pile in our room after “cleaning” it. Everytime i would ask for a manager they would tell me “there is no manager working today”. This hotel is horrible and the staff are so rude and inconsiderate. Do not book."
"The place is outstanding, and great location. Service must be improved, I think a nicer welcoming feeling is needed. I reserved our stay at Marriott website, a double queen room, but at out arrival the lady said they didn't have available that room... I told her it was OK for me to downgrade for a night, which was what she offered, but told her they should update the rate for our stay because a smaller room comes at smaller cost... After mention two or three times I want them to update the cost, she told me that she was sorry but she just found out there was a room like the one I originally booked :/ (I have read other reviews and it seems that this happens a lot if booking from a third party... But I am not sure).... There are no safes in the room, but the rooms are very nice, we really like it, also the breakfast, which was like in all hotels that comes with the breakfast included, basic and the same options every day. I read reviews saying they have no warm water... That was not our problem, shower was amazing, roomy and very hot water. They charge during check in an extra 20% to the daily cost as a safety deposit for extra charges to the rooms if this are made, like parking. They are supposed to reimburse that in the next three days... We are waiting for it."
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