Magic Castle Gift Shop 7646 West Irlo Bronson Memorial Highway, Kissimmee, FL 34747

"Bad experience!! We picked out several things we wanted to try on...2 adults and 2 teen girls. They unlocked 1 dressing room, refusing to open the other. One daughter tried on 2 dresses, then the other went in to try her's on while the first was getting dressed. A young worker walked up knocking on the door, because they were both in there. I again asked her to open the other dressing room, if she had such a problem with it, and she refused. At this point, I laid everything else we had down, and went to pay for the girls' items. The older lady at the front stood there watching people on cameras, instead of helping anyone. It REALLY makes me wonder if there were cameras in the dressing rooms also, considering how they were acting. There were security tags on everything! Why treat people like that? My husband and I work very hard for our money! I'm not going to work hard to give it to people who choose to treat all customers like thieves!! Will never walk back into this place!!!"

"Clean, well marked, cute items for good prices! Easy to get to also. Our cashier Usman was a delight and he got the up charge because he’s a great salesman and the totes are cute."

"This place deserves zero stars! Here's my problem, the prices are good and the store is clean. They have a large variety of items, but They tried to steal from me. When I went to check out, the lady behind the counter rang two of my items twice. Then I saw a charge pop up for a tote bag that I did not have. I had to tell her 3 times to remove the 3 erroneous charges before she finally called a manager over. The manager removes the 2 items that were double scanned but not the tote bag. They then put all of my items into a pink reusable shopping bag and tell me my total. I then proceeded to tell them I never asked for the tote bag and that I would not be paying for it. Take my stuff out and put it in a standard plastic sac. The manager got visibly angry and finally removed the charge and put my stuff in the correct bag. I paid and then proceeded to walk out. As I was walking out, the checkout woman nudges the manager and says, "Dang, he's smart." I immediately turned to them and said, "yea I'm smart, you all are thieves!" As soon as they realized I heard them, they both turned away and quickly scuttled away from the register. If you want to shop here for deals, I understand, but watch your register and charges like a hawk, because it's my opinion that these worked have been trained to steal money and scan things in the hopes you won't notice."

"They do have trinkets and options for souvenirs... The $1.99 shirts were in the Back of the store.. On a rack with towels and there was slim Pickens for just a few that were there.. Good luck"