Verizon 1180 North Suncoast Boulevard, Crystal River, FL 34429

"These guys are great, especially Mitch! He knew exactly what to do to fix my problem, and he did it quick! They are always kind and patient even if you think your question is stupid they never act like you are bothering them like some places do."

"I walked in knowing I’d need some help, but I didn’t know I’d walk out receiving the best, world-class customer service I have ever received! Niki took such great care of us, I felt like she truly cared, listened, and provided the best options for us with our best interest in mind."

"This place is probably one of the best phone stores I have visited. Everyone was super cool and Trevor helped me with everything I needed even helped me with some issues I was having with my bill. Highly recommend"

"Ac was an amazing guy to work. An absolutely above and beyond experience anyone can experience in life, he helped me with all my problems with my phones with impressive speed. Will definitely visit again."

"I have been dealing with this store in Crystal River and my phone bill since July 23. My bills have always been higher $40+ each month then what I was quoted for my service. I have been told to wait a few months for bill to work it's way out.. when it doesn't fix its self I started going into the store and had a nice guy trying to help us. Trying to talk to people at Verizon and Disney trying to fix my account but each month it doesn't work and I continue to get extra charges and told they will look into getting me a credit on account. Problem has not been fixed. I stop up there last Wednesday and talk to a manager named Abe that tells me they have pushed my problem up to corporate and I should receive a call from them. When the call comes I am told by the lady on the phone they are outsource from Verizon and she can't help me because it is a billing problem between my account, Verizon and Disney. I reach back out to the store and told Abe (manager) will be at work on Monday. I call he is not at work. I talk to manager Trever and am told he will look into my account. Gets back to me and said I need to stop up at the store. He gives me his schedule. I stopped up today and he was not there. But text me saying any of the guys up there can look into my account. 6+ months working with them, and they can't fix a billing problem and now I have asked the last two times to talk only to a manager."