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T-Mobile Authorized Retailer
3920 South Suncoast Boulevard, Homosassa, Florida, United States
About the T-Mobile Authorized Retailer
T-Mobile Authorized Retailer is a store located at 3920 South Suncoast Boulevard in Homosassa, Florida, United States. As an authorized retailer of T-Mobile products and services, we offer a wide range of mobile devices, accessories, and plans to meet your communication needs. Our knowledgeable staff is dedicated to providing excellent customer service and helping you find the perfect solution for your mobile needs. Visit us today to explore the latest T-Mobile offerings and experience top-notch service in a convenient location.
Photos of T-Mobile Authorized Retailer
3920 S Suncoast Blvd, Homosassa, FL 34448, United States
Opening hours of T-Mobile Authorized Retailer
Monday:
10:00 - 20:00
Tuesday:
10:00 - 20:00
Wednesday:
10:00 - 20:00
Thursday:
10:00 - 20:00
Friday:
10:00 - 20:00
Saturday:
10:00 - 20:00
Sunday:
12:00 - 18:00
Reviews of T-Mobile Authorized Retailer
"DO NOT go to this t-mobile location. Total joke was told by agent we would get 1000 trade in. He took off our screen protector and ruined our current phone then the manager said we couldn't get the 1000 trade in. They changed our plan without permission and totally messed everything up. Stay away from this store. This is in response to your responce. Your agents did change our plan without our knowledge. They did ask for ID so they could pull up our acct. However we were getting our hair done 2 doors down so we left our phone with your reps. When we came back the female manager said we had moisture damage and you could not give us the 1000 trade in. Your manager took it upon herself to go replace the screen protector they took off and made a total mess of it. Replaced it with one for another phone that didn't fit properly and still is messed up. Your 2 employees were arguing among them selves about the moisture damage TJ said it was ok the manager said it wasn't. Had no idea they changed our plan till I called TMobile Corp and they told me we had been moved to the new Go5g. So yes they did change our plan without our knowledge. We drove to Tampa to the next day and went to a TMobile corporate store per advisse from TMobile customer care and guess what no water damage phone eligible for full 1000 trade in value. Sticking with DO NOT shop here total joke."
"The new manager Cassandra fixed all my issues on my account AND helped me get a great deal on a new tablet. I will definitely be returning to see her!"
"The rudest, most unknowledgeable customer service employee just got loud and mouthy while I had a customer service rep on the phone trying to explain what was needed to be done for me to return internet that didn't work out for us. I had to call 611 while in the store because the rep TJ had no idea how to do a return, so when I told the person I was speaking to on the phone that he new nothing about how to do this return he got mad and loud . Horrible customer service, I will no longer keep my phone service with tmobile either after this incident."
"I swear every time I come into homosassa they employ the most incompetent workers. From Aaron's to mcdonalds. I don't care if your franchise, your franchise owner still has to take orders from corporate. Even had corporate call the store stating they needed to help us. But the manager Ariel was more concerned with her dunkin doughnuts to help. Clearly needs new management."
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