Pinch A Penny Pool Patio Spa

"I've purchased all my pool supplies from this store and the employees are all very professional, courteous and knowledgeable. Thanks for good service for 11 years."

"Excellent customer service! Adam is a great tech and knows his business! Quickly installed our pool pump and our filter system. Professional and friendly. Thanks Adam!"

"The people that work at the Northcliffe store aren't too swift. Went there to purchase a Robotic Pool Cleaner that was on sale per their store circular, and they had no idea of what I was talking about. Didn't have any Store Circulars there to show them what I wanted, they wanted me to go home get the ad and bring it back to show them. Called to the store on Spring Hill Dr., and they immediately knew what I was talking about. Told me to come up in morning they would have them in stock. My favorite new store!!! Heres a follow up after the store Owner Suzanne Sparkman replied to my review by saying that there were many Store circulars in house, but when I asked for a circular they didn't provide one. Just looked at me like they didn't know what I was talking about. I said thiis is Pinch a Penny right? And you dont have any of Your Store circulars? They just stood there. If they would have shown me your circular I could have shown them exactly the product I needed! And if you didn't have one, when they might be in. Clueless workers!! Please don't insult my intelligence on the interaction!! Again educate your employees so they can better serve customers needs. Till then I will use the store on Spring Hill Drive! Also the Reviewer that gave 5 stars after my review, stating that the store is great, has the same last name as the Owner, Hmmm!!! ."

"Watched manager of this location go after an elderly man about a return and made threats and followed the poor man to his car using profanity in front of children and customers. Hope the old man was ok when we left. This happened few months ago. Google asked me to review locations I've visited. This location scared me considering I had kids present won't be back. Update. The manager was there 2 weeks ago when I went in so unless you changed management in the past 2 weeks he was still there. Sometimes people behave differently when the boss or owner is not present."

"Picked up a Dolphin Active 20 this week and it's a great machine. They took the time to understand my situation, asked the manufacturers (Polaris and Dolphin) which model will be best for my 18x36 vinyl in ground pool, and didn’t try to oversell me. Highly recommend working with the team here."