Hampton Inn Tampa-Veterans Expwy (Airport North)
5628 West Waters Avenue, Tampa, Florida, United States
About the Hampton Inn Tampa-Veterans Expwy (Airport North)
The Hampton Inn Tampa-Veterans Expwy (Airport North) is a comfortable and convenient lodging option located at 5628 West Waters Avenue in Tampa, Florida. Situated near the Tampa International Airport, this hotel is perfect for travelers looking for a relaxing stay in a convenient location. The hotel offers spacious rooms, modern amenities, and friendly service to ensure a pleasant stay for all guests. Whether you are visiting Tampa for business or leisure, the Hampton Inn Tampa-Veterans Expwy (Airport North) is the perfect choice for your accommodation needs.
Photos of Hampton Inn Tampa-Veterans Expwy (Airport North)
5628 W Waters Ave, Tampa, FL 33634, United States
Reviews of Hampton Inn Tampa-Veterans Expwy (Airport North)
"I recently stayed at the Hampton Inn for a short business trip and it was amazing! The friendly service, great breakfast, and clean rooms made my stay extremely comfortable. Trinidad at the front desk provided exceptional service during check-in. I highly recommend this hotel for anyone looking for a top-notch experience at value price."
"Pass on this Hilton property. Cold water with weak pressure were the name of the game. Room 501 had cold showers last night and again this morning with dribbling water pressure. Just enough to get out with a quick rinse. The safety handle in the shower was loose which could fail and cause someone to fall and hurt themselves. As a diamond member I will not be coming back to this location, and I've stayed in quite a few of their (Hilton's) low quality properties all over the country. With the exception of Phillip at the front desk, he was exceptional, this place is going down the drain."
"I will never set foot in this hotel again. My recent stay here was a complete nightmare. From the moment I checked in, it was clear that this place was not up to standards.The towels in the room were stained and filthy, which was both disappointing and revolting. On top of that, the shower pressure was absolutely horrible. However, the worst part of my experience was dealing with a front desk employee named Trinidad. Trinidad's attitude and behavior were completely unprofessional, insulting, and demeaning. I stayed at this hotel for two nights and decided to extend my stay for a third day. I booked the additional night using the Hilton app. When Trinidad called my room on the third day, I informed her that I wanted to extend my stay and had already booked another night on the app. To my surprise, she insisted that I come down to the front desk and provide a credit card. I complied and also mentioned that I wanted to switch rooms due to the issues I had encountered in my current room. However, Trinidad informed me that I couldn't switch rooms because the housekeeping staff had already left for the day. I couldn't understand why that should be my problem, especially when it was a maintenance issue within the hotel. When I asked her to show me the hotel policy that stated I couldn't switch rooms, she couldn't provide any evidence. It became apparent that Trinidad was speaking to me with a condescending attitude, showing no concern for my experience as a guest. I informed Trinidad that I had already selected a new room on the app, but without saying a word, she switched me back to the old room. This was the tipping point for me. Despite repeatedly explaining the issues with the room, Trinidad showed no care or concern, offering only to send someone to fix the problems. I didn't have time for that. I was paying for privacy and a comfortable stay, not to have hotel-related issues disrupt my time. Trinidad's lack of empathy and disrespectful treatment pushed me to the point where I decided I couldn't stay at this hotel any longer and demanded a refund. Instead of addressing my concerns, Trinidad responded with anger and intimidation, as if she were the victim in this situation. I went back to my room to collect my luggage, only to find that the hotel key and the digital key on my phone were not working. I had to return to the front desk once again. At this point, I couldn't believe the incompetence of Trinidad. She insisted that I needed my ID to verify the room number I was in. It was absurd. She hadn't asked for identification when she switched me back to the old room, but suddenly, I needed it for a new room key? I expressed my frustration and called her out for being rude, racist, and disrespectful. Yet again, she tried to play the victim and accused me of being in the wrong. I reminded her that there were cameras in the hotel to capture everything that had transpired between us. Trinidad still refused to provide me with a new room key. Instead, she called someone on the walkie-talkie to escort me back to my room, open the door, and allow me to collect my belongings. As she walked away, she slammed the door shut like a child who had been grounded by her parents. Her audacity was crazy, and it became clear to me that she needed to be fired immediately. Her behavior towards guests could cause serious issues, and she should seek therapy for her obvious mental issues. As a diamond Hilton Honors member, I have never been treated so poorly in my life. The next day, I called the hotel to speak with the manager and request a refund for the third day that I didn't stay. It has been almost a month, and I have yet to receive any feedback from the manager regarding this issue. I have no intention of ever returning to this hotel. I would rather pay $500 a night elsewhere than spend $150 to stay at this property."
"Diamond member here - stayed 2 nights and was very disappointed. Beds should have been tossed out years ago - very uncomfortable and noisy. I am losing confidence in the Hampton Inn brand - used to be our favorite but they are being allowed to atrophy. This breakfast was not up to the chain's standards - they do not even provide real half&half for coffee service. Hotel is directly beneath the flight path for TPA. All this for nearly $200 per night... sigh. There are better choices and I recommend you stay elsewhere."
"We really enjoyed our stay. Breakfast was really nice. Only had issue with the heat in the room....we came from a cold region and needed to knock the chill off the room. The maintenance guy couldn't fix it."
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