U.S. Polo Assn. Outlet 1751 Palm Beach Lakes Boulevard, West Palm Beach, FL 33401

"I went to US Polo at the Palm Beach Outlets on Black Friday and the only employee was Laura J. I could not believe that they only had one employee on a day like Black Friday but Laura was absolutely wonderful and patient. We had to wait in line for over an hour because she was the only worker. US Polo management really needs to step up their system because only having one worker is ridiculous. Laura J should be promoted because of how pleasing and respectful she was, even though she was the only worker."

"I bought a pair of jeans as a birthday gift for somebody but noticed that the size I got was not going to fit the person who the gift was for. I went back to the store yesterday. Saturday August 26 to exchange it for something new, or the same thing what the right size this time the jeans I bought came to different colors originally. So when I went to exchange it, they said that they couldn’t take it back and couldn’t exchange it because of how it looked mind you I bought it and they had the same jeans on the shelf and said that I messed up the pants. Why sell stuff if we can’t return or exchange it. The pants came in two different colors. That’s how you guys sell it, so why would you guys think I messed it up they’re regular skinny jeans. I will not be going back. The light color on the right side of the jeans is the style of it that’s why I bought it."

"My experience was horrible there the manager did not help her staff and gave me the dirtiest looks, the store look like it was ran by kids because the service was also really bad I hope they get it together soon because this is just sad"

"Very disappointed with the customer service. Me and me friend were looking for shirts no one ever offered help to us and after we had 10 items in our bag one Hispanic lady came to us and told us “easy or you will have to stay working here tonight” We immediately stopped looking and paid. I told her that the was very rude from her and that she should never tell that to customers. Unbelievable!!!"

"I am very disappointed with this store’s costumer service. My family and I came to shop on a Thursday night, I understand it was the end of the night but I came 20 mins before closing. The sales associate said since they were closing in 15 min, we could not use their fitting room. Never hear of such a thing in a retail clothing store. I would think they’d want to make ever last sale. I guess as costumers we need to show up before they start cleaning if we want to use the fitting room."