Lacoste
11401 Northwest 12th Street, Miami, Florida 33172
About the Lacoste
Lacoste is a renowned clothing and shoe store located at 11401 Northwest 12th Street in Miami, Florida, United States. Known for its iconic crocodile logo and classic, sporty designs, Lacoste offers a wide range of apparel and footwear for men, women, and children. From stylish polo shirts to comfortable sneakers, Lacoste's products are a perfect blend of fashion and functionality. Visit Lacoste at their Miami location to shop the latest trends in sportswear and accessories.
Photos of Lacoste
11401 NW 12th St Space 158, Miami, FL 33172, United States
Opening hours of Lacoste
Monday:
10:00 - 21:00
Tuesday:
10:00 - 21:00
Wednesday:
10:00 - 21:00
Thursday:
10:00 - 21:00
Friday:
10:00 - 21:00
Saturday:
10:00 - 21:00
Sunday:
11:00 - 20:00
Reviews of Lacoste
"Probably the worst store in Dolphin Mall, avoid! They are racist (unless you are Latino, nobody is helping, the terminals don’t work properly (no ApplePay, no other creditcard by phone, no other physical card worked) and they don’t give a damn. They couldn’t care less if you buy something or not. Obviously they’re paid well."
"I purchased 2 Polos as a Christmas gift in December, however my brother chose to return them. He went to the store at Dolphin Mall in Miami (where I purchased the shirts) and they told him he needed the card used to buy the shirts (most stores returns to original form of payment without physical card). So then when I finally got to the store it was 2 days past the due date. So I asked to at least change the size and I figured I can gift them to my husband. However the “manager” on shift Ms Oriana (she gave me two names so not sure if they are her actual names) had no sense of customer service and refused a refund or exchange citing it was past the 30 days (again just 2 days). She was extremely rude and her unwillingness to work with me and give me a solution for a brand like LACOSTE really blew my mind. Never mind that we actually did try to exchange the product once before and that most stores accept Christmas refunds and exchanges thru end of January. Again, I understand your policies can be different but for a luxury brand like yours, having managers run a store with zero sense of customer service is extremely disappointing. Definitely lost a good customer here."
"The people who serve the store are not friendly at all, the store supposedly closes at 10 pm and at 9:30 pm they say that it closes in two minutes, very bad service, not recommended"
"Terrible service, they treat customers badly and I have been there at least 4 times and each visit has been terrible... what a shame for such an important store in such a busy shopping center and every time you go it is a bad experience..."
"There wasn't much variety and only one person serving"
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