Peltz Shoes 13300 South Cleveland Avenue, Fort Myers, FL 33907

"Nancy gave me her complete attention trying to find the perfect pair of Brooks Sneakers. Went above and beyond. Plus placed a online order with free delivery to my home away from home here in Fort Meyers. Definitely would go back for other products if needed. Kudos for hiring a great employee."

"The employees were nice but there was an $84.95 sale sign on a box with a shoe on it. My husband liked the show and found one that fit. We went to the register and when they rung us up she said that will be $155. I looked at her and said the sign says $84.95 and took her to it. She informed us it was for a different colored shoe like we had. WHAT? Half the price for the same shoe in a different color!?! I asked her why was that shoe on the sign then? She said she would get a manager. That manager said she didn't have the authority because the store manager was actually in the store. So she paged the store manager. The store manager never came out. We waited 10 minutes and they paged her three or four times. So we finally walked out of the store and they lost a sale."

"Amazing customer service & great prices on high-quality shoes! The entire staff was friendly and helpful and Olin specifically made this a fantastic experience. I have trouble finding shoes that fit well — Olin took the time to show me what I should be looking for in shoes and helped me find shoes that fit wonderfully. Both pairs fit better than anything I've worn in YEARS... I ended up getting both. Olin also helped my mother find a pair of shoes she thinks is excellent. I simply cannot say enough nice things about what an great experience we had. My wife will be going by for new shoes this week — I never thought I would have a shoe store that I would encourage others to use, but Peltz Shoes has won me over."

"Placed an online order. They use a 3rd party payment processing service that automatically flags and cancels your order if the shipping and billing addresses differ. My billing address was correct and verifiable with the bank. My shipping address was also verified and correct. After placing the order, and being charged by my bank, I received an email from Peltz that my order was randomly flagged and cancelled because my billing and shipping address were different even though the online form allowed to list both. When I called customer service they confirmed their 3rd party automated payment system flags and cancels these orders and told me to "try again". No thank you. Now I have no shoes and my $ is tied up pending a refund in 3-5 days. I've never had this type of problem with other merchants when placing an order using my bank billing info vs shipping address. Their customer service is oblivious."

"Great experience! This was my first time in the store and it won’t be my last! They have shoes in every price range and size. There was a note on the door explaining that they were short staffed but would do everything they could to assist. Well I never felt like I was on my own. A salesman checked in with me a few times and I was fine. Great store."