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Hermes
163 Northeast 39th Street, Miami, Florida, United States
About the Hermes
Hermes is a luxurious clothing store located at 163 Northeast 39th Street in Miami, Florida. Known for its high-end fashion and accessories, Hermes offers a wide range of designer clothing, handbags, shoes, and accessories for both men and women. With a reputation for quality and sophistication, Hermes is a must-visit destination for fashion enthusiasts looking to elevate their wardrobe with timeless pieces. Visit us today and experience the epitome of luxury shopping in the heart of Miami.
Photos of Hermes
163 NE 39th St, Miami, FL 33137, United States
Opening hours of Hermes
Monday:
11:00 - 19:00
Tuesday:
11:00 - 19:00
Wednesday:
11:00 - 19:00
Thursday:
11:00 - 19:00
Friday:
11:00 - 19:00
Saturday:
11:00 - 19:00
Sunday:
Day off
Reviews of Hermes
"Told them I wanted to get Birkin 25.Spent almost $20,000, been put on the waitlist for 2 years, not been even offered any 1 bag. Bait and Switch. Asked manager to contact me but no response. This is their customer service. Anyone looking for Birkin, Kelly or exotic should think twice before wasting money for nothing. Seriously."
"Customer service is terrible. Please do not waste your money or your time in this store. Despite being a high luxury brand, customer service is one of the worst things you will ever experience. As soon as I arrived at the store, it seemed as if it was a popular market. It is a busy place with a lot of customers and a few employees. As a result of asking for assistance more than three times in the course of about fifteen minutes, a salesman named Francisco ended up being able to assist me, as I told him that the purchase would be a quick one as it would be a gift. He helped me when verifying the size of the person and when paying. But when he went to give me the bag, he gave me a small bag and I told him that it was for a gift and the packaging was not appropriate with what I bought. He was very surprised by my comment and told me, well, I have a much bigger bag if you want, I'll give it to you. He gives me the super big bag and I say Wow, do you only have this one? It's too big, he looks at me and tells me we don't have any more and this is what we have for now. I was shocked because I spent $1,300 in 15 minutes and I didn't expect that kind of deal to have made a purchase at a high brand store. Without losing hope, I head towards the exit and see two store employees talking. I approach them and without letting me finish asking my question to ask for help with a medium-sized bag for my purchase, they respond in a very upset manner that they couldn't help me. I laughed and told him to listen to me first, which is what I need since I hadn't finished talking. When he finally lets me talk I tell him I just need a smaller bag for what I bought, since they don't have that size upstairs. He gave it to me in an annoying way as if I was demanding something that was not my right."
"I visited the Hermes in the Design District of Miami today and, once again, the store demonstrated a lack of sensitivity to its customers. Arriving at 2:45 PM when the sign indicated closing at 3 PM, the guard informed us that no one else was allowed in. Despite requesting a quick browse, our entry was denied. This isn't the first time; often, the store's website indicates it's open when, in reality, it's closed. The limited and seemingly unpredictable public hours are not accurately reflected on their site."
"Title: Unparalleled Customer Service at Hermès - Millenia Mall My husband and I recently visited the Hermès store at Millenia Mall, and it was an extraordinary experience, primarily because of Indra, the Sales associate. Right from the outset, Indra welcomed us with a level of warmth and professionalism that was truly remarkable. Her deep knowledge of Hermès' products, along with an excellent sense of style, made our shopping journey both delightful and enlightening. The most striking aspect, however, was Indra's sincere dedication to our needs. She answered all our questions with patience, offered personalized recommendations, and went the extra mile to make our visit special. Her customer service skills are outstanding, making us feel truly valued and respected as customers. Remarkably, our interaction with Indra at Hermès had a significant impact on our brand preference. We were previously inclined towards brands like Dior, but the superior customer service provided by Indra at Hermès changed our perspective. It's rare to find a sales representative who can make such a positive difference in your shopping experience. In summary, for anyone visiting Millenia Mall and seeking luxury with exceptional customer service, I highly recommend Hermès and suggest seeking out Indra. Her expertise, graciousness, and exemplary service guarantee an unforgettable shopping experience. Hermès is fortunate to have such an excellent ambassador in their team."
"Sadly this shop’s staffs are not so friendly at all. Once I try to buying scarf and waiting at Clark buy one of the Spanish lady was using cellphones fir 5 mins before she found me… And last year I bought nail oil but when I came back to my home and opened my box, it was nail base… I live in three hours alway from this place . I love all products in here that’s why I feel so sad."
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