Lowe's Home Improvement

"Needed battery for riding lawn mower- none on shelf. Employee said if I would wait he would look in the back stock area. He came back with exactly what I needed. Very professional and helpful."

"On a recent shopping trip, just one of many. Today I would like to recognize Nanette and John at the pro one service desk. They helped us with so many questions made everything so easy. They both took their time and went out of their way to go above and beyond we had so many questions of ordering. John took care of it, pointed it in the right direction and made everything so easy. We love him and can’t wait for him to help us again in the near future. These two need to be recognized for the wonderful work they do at our Lowe’s in Plant City. Thank you so much for the hard work and dedication."

"Recently I have found this Lowes to be more helpful when looking for items or needing "fix it" knowledge. But the person in the cabinetry/appliance area last night was less than helpful. I had to drag any kind of information out of him after wandering through the washer and dryers for about 10/15 minutes without any offer to help. He seemed very inclined to just sit at his desk and was less than happy when, after picking out a wash/dry, I decided not to purchase because I wanted to research extended warranties and other warranty options at other stores as my husband suggested."

"Very clean store well organized however could not find an employee to get help. Cashier was not friendly at all and when I told her I was military veteran she didn't thank me for my service and I know that's your policy. She was not a Happy associate at all. I personally don't care about the thanking part it's just I've always been thanked when checking out at Lowe's in the past. But overall a good experience"

"Easy in and out today at Lowes Plant City. Whenever you shop there and have items that don't have a barcode sticker on them, like the 3/4 inch flat washers, always snap a picture. Then, when you do a self checkout, you can simply tap "look up item" and key in the product number from your picture. It works great."