Merrell 10406 U.S. 98, Destin, FL 32550

"Bought shoes with a knotted defect in the stitching that made my ankle bleed in under a minute. Sales rep allowed me to exchange, but she would not look at the shoe when I tried to explain and save someone else pain or a second trip to return. She said I had sensitive feet and they weren’t for everyone. I have others like these. It was the shoe. They were going back on the shelf. Be careful what you buy there."

"My husband, two of our grandchildren and I shopped at Merrell, today. Our granddaughter, grandson and I bought a pair of shoes each: Buy one - Get two 50-percent off. I also purchased a lightweight windbreaker for 40-percent off. The store was clean, and the cashier was very friendly. Parking is free at Silver Sands Premium Outlets, where Merrell is located. The massive parking lot is clean, well-lit, and in good repair."

"Went yesterday to buy a pair of shoes and ended up leaving right away because the worker was extremely sick... could tell she had covid or something else extremely bad.... Left without buying any shoes or even putting them back in the box. Couldn't get out of that store fast enough. Employees should not come to work like this. Extremely unprofessional experience. This girl was had almost no voice and was coughing all over the place."

"Good variety of options for me which isn't always the case as I'm a size 7.5. Not always easy to find. Had a good sale so made out okay with 2 pairs of shoes. Lady working there that day was very helpful. Would definitely recommend."