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Reformation
3911 Northeast 1st Avenue, Miami, Florida, United States
About the Reformation
Reformation is a trendy and eco-conscious clothing store located in the heart of Miami, Florida. Situated at 3911 Northeast 1st Avenue, this store offers a wide selection of stylish and sustainable fashion pieces for men and women. From chic dresses to casual tops and bottoms, Reformation is committed to providing high-quality clothing that is both fashionable and environmentally friendly. Come visit us at our Miami location to shop the latest trends in ethical fashion.
Photos of Reformation
3911 NE 1st Ave, Miami, FL 33137, United States
Opening hours of Reformation
Monday:
11:00 - 20:00
Tuesday:
11:00 - 20:00
Wednesday:
11:00 - 20:00
Thursday:
11:00 - 20:00
Friday:
11:00 - 20:00
Saturday:
11:00 - 20:00
Sunday:
12:00 - 18:00
Reviews of Reformation
"I want to begin by stating that my initial encounter at this establishment a few weeks back was satisfactory, without any noteworthy highlights. I would also like to emphasize that I am not in the habit of leaving Google reviews. Normally, I am an online shopper, and with that, the risk of an item not fitting correctly is always present. Unfortunately, I had to return a dress and two tank tops this time around. Upon arriving at the store, I observed three associates. One associate was attending to a guest, while another took notice of my presence but chose to ignore me as they walked past me, then circled back, made eye contact, and still failed to acknowledge me, despite my efforts to gain their attention. Subsequently, another associate walked by as I remained standing there, feeling lost, yet they failed to assist me. At this point, I expressed my dissatisfaction that I had been blatantly ignored. I had intended to inquire about a few additional items, but I opted against it due to the hostile atmosphere that left me with an unpleasant impression. I come from an extensive retail background, having worked my way up from a part-time sales associate to a leadership role, and if any of my employees behaved in the manner demonstrated by the associates in this establishment, I would have taken issue with it. It seems to be challenging enough these days to receive even a simple smile, regardless of its authenticity, from sales associates. Do better."
"I bought an item with a discount. The item happened to be poor quality and I wanted to return it. I emailed the customer service with pictures and didn’t even receive a reply. When I texted them they told me it was marked as a final sale and not eligible for a return or a refund even though it’s impossible to wear it due to fabric issues. They refuse to assist me. The company prices are so high for very poor quality items. Beware! Do not buy their stuff!"
"My Wife bought 6 outfits and i went back to the store to return 2. From the moment i i asked for help making my return i was met with a poor attitude as if i was bothering the sale person. She was unable to locate my receipt as i had to punch in my email on a tiny device and mistakenly hit the wrong key, the sales person questioned if my wife had actually made the purchase. I had to look at our credit card statement and find the dste of purchase so they could locate it in there system. The experience was terrible, sales person was rude, and i nor my wife will be shopping here again."
"Today was a great first experience at Reformation. I’ve always seen lots of their clothing and I’ve been interested; I just haven’t found the time to go in. First off customer service was great the SA name was Julia(hopefully that’s right-Writting this review a few hours late) I tried on the iconic Juliet dress and it was beautiful. I will definitely come back here with the amazing service. Also this store is very cool tech wise-all things on the floor are display clothes and you can order like your ordering online to have the clothes come to your dressing room!"
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