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Lilly Pulitzer
6000 Glades Road, Boca Raton, Florida, United States
About the Lilly Pulitzer
Lilly Pulitzer is a vibrant and colorful clothing store located at 6000 Glades Road in Boca Raton, Florida. Known for its iconic prints and resort wear, Lilly Pulitzer offers a wide range of stylish clothing and accessories for women and girls. The store exudes a preppy and chic atmosphere, making it a popular destination for fashion-forward shoppers looking to add a touch of fun to their wardrobe. With its signature palm trees and bright hues, Lilly Pulitzer is a must-visit store for anyone seeking a taste of classic American style with a twist.
Photos of Lilly Pulitzer
6000 Glades Rd #1213A, Boca Raton, FL 33431, United States
Opening hours of Lilly Pulitzer
Monday:
10:00 - 20:00
Tuesday:
10:00 - 20:00
Wednesday:
10:00 - 20:00
Thursday:
10:00 - 20:00
Friday:
10:00 - 21:00
Saturday:
10:00 - 21:00
Sunday:
11:00 - 19:00
Reviews of Lilly Pulitzer
"A month ago, I visited the Town Center Mall in Boca Raton, and a store employee kindly offered to order a dress for me because they didn't have my size in stock. However, it's been a month, and I still haven't received the dress, and no one seems to know why. About a week ago, my husband surprised me with the same dress, but in a different size. I realized that the dress was too big for me, so today, I went to the store to return it. To my surprise, I discovered that the dress was on sale for $99, yet I and my husband had paid $200 for it. When I approached the store worker to return the dress my husband had given me, she informed me that I couldn't return it because I didn't have some markers that were apparently given to my husband when he made the purchase. Feeling frustrated, I asked if they could at least do a price match since I hadn't received the dress I initially ordered, but they declined, stating that it had been more than a month since the purchase, which I found absurd given that I was still waiting for the dress. Finally, I inquired if they could check the status of my original dress order. Unfortunately, the store worker checked the system and informed me that there was no information available, suggesting that I call customer service on Monday for an update. This entire experience has been incredibly frustrating. The store's customer service has been unhelpful, and I'm currently 39 weeks pregnant, which makes this situation even more challenging. Tomorrow, I have to return to the store to bring the required markers just to be able to return one of the dresses."
"Called about an online orderproblem. Nit fruendly at all. And Delray store now charges for parking. They only carry tiny sizes in store so forced to buy online. Disappointed with use of Fedex--they need to switch to usps for faster service."
"This store is well organized and designed. I love their displays. Lily's clothes seem to flatter all body types. Prices are high but the quality of workmanship seems to be there."
"My family will never step foot into the Boca Raton Lilly again. Yesterday, my wife and daughter tried to return a Christmas gift that was for my 11 year old. (Pants and a top) The tags were still on everything but sadly we couldn’t find the gift receipt as it was probably thrown out during the Christmas clean up/celebration. My daughter wanted to receive a credit so she could buy a pair of shoes from YOUR store. Carol, the General Manager was not only rude to my wife and daughter, but then I went into the store and she began to GASLIGHT me in front of other shoppers and tell everyone in the store I was being abusive because I questioned the return policy. I never used foul language nor did I threaten or make derogatory comments towards any employees, including Carol. I simply spoke to her the way she spoke to my wife. All we wanted to do is get a credit towards more products. This isn’t the first time this has happened at this particular store either. For as much money as we spend in your stores and online, your return policies are absolutely subjective to who is working that day. At one point, Carol said she would take the clothes back if I would stop abusing her and leave the store. All in front of customers and employees. Interesting choice of words to use in today’s culture of wokeness. I left a message last night for the district manager although I wasn’t sure their name because Carol wouldn’t write it down, just the number. We buy clothes for our staff on a regular basis from you guys as we own two companies with 22 female employees. This will change effective immediately. When my 11 year old daughter says, “I don’t want anything from Lilly anymore” that should alarm your customer service skills. Know your audience. Weird, this only seems to be a problem at the Boca Store. I know this because my wife stops at a Lilly store in every city we visit. Jason"
"SUPER disappointed!! My family and I are loyal Lilly Pulitzer shoppers and have been looking forward to their after-party sale for a long time. When we went in tonight, the employees could not have made it a worse experience. My mom and I were in there for TWENTY minutes and the 5-6 girls working did not say a single word to us even though we were the ONLY customers in the store. They all stood around the front counter talking the whole time. They made eye contact with us numerous times but did not smile or say anything. It was extremely disappointing to be looking forward to this sale for so long, only to have the employees make it awkward and miserable. We were excited to find some great deals, but after this level of customer service, we decided to take our business elsewhere."
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