T.J. Maxx

"Great variety of clothes and the store is so organized not like other stores where everything is on the ground or in the wrong spot."

"I recently visited TJ Maxx store located at Westchester and had a mixed experience. While the prices were very good, there were certain aspects that detracted from the overall shopping experience. I observed numerous customers engaging in rude behavior, such as talking loudly on FaceTime or using speakers on phone calls. Additionally, the long lines to pay were a downside. To improve the shopping atmosphere and create a more pleasant environment for everyone, I would like to suggest that TJ Maxx consider implementing certain measures. Firstly, it would be beneficial for the store to remind customers to minimize their phone usage while inside, particularly when engaging in activities like FaceTime or playing audio through speakers. This would help reduce disturbances and promote a more respectful atmosphere for all shoppers. Furthermore, I strongly recommend that the store establish a policy prohibiting the use of FaceTime inside the dressing rooms. Privacy is a crucial aspect of shopping, and the use of FaceTime in such confined spaces can infringe upon the privacy of others. By enforcing this policy, TJ Maxx Store would demonstrate a commitment to respecting customers' privacy and ensure a more comfortable experience for everyone. Overall, offers attractive prices, addressing these customer behavior concerns and streamlining the payment process would greatly enhance the overall shopping experience. I hope these suggestions are taken into consideration, as they would contribute to a more pleasant and respectful environment for all shoppers."

"Store# 80424 This is store is run like a third world country. I know its Miami but I find the manager and assistant manager to be extremely rude. They only speak Spanish and most of the employees only speak Spanish OR refuse to speak English. I am Hispanic but I don't treat people rudely who don't speak my language. This morning, for instance, I needed to make a quick return. I went early because the lines in that store are horrific and doesn't matter what time of the day or day of the week I've gone they always have 2 registers open and a line that wraps around the store. So, today I approached the manager and assistant manager ( Norma C. was the only name tag I could see because the other woman did not even have a name tag on) and I said " Hi, i need to make a return". Both women didn't even look at me after i said hello again a woman in register 7 yelled to go to her. I feel like the customer service should be better. I think a nice hello and just a response would have been nice. I don't think customers should be treated like this. I hope this is passed along to them, so that customers can have a better shopping experience."

"The store was nice and clean. The employees were not big on words here either. The cashiers did not acknowledge me. I had to speak to her first in order to get her to say something. I found a lot of nice things."

"Budget-minded shopping experience. Clean, reasonably well-organized, and lots to browse. Don't miss the clearance section. And be prepared to wait to check out during busy times."