Burlington 1205 Cortez Road West, Bradenton, FL 34207

"This store is a disaster. Must be understaffed or just not care, or both lol"

"This place is always a hot mess. However, the last two times that I have been in the store, I have **walked out** after going through the place and putting things in my cart... Let me clear, I had items in my cart that I wanted but I walked out because they have 1-2 cashiers and a line almost to the front door. It's both absurd and infuriating. Today while I was shopping, two employees (One was straightening the home goods area, the other one was just standing there talking to the one that was working) were discussing how they need to hire more people but will not because it is right after Christmas. After overhearing them I went almost directly to the front of the store to check out, and there was one cashier with enough people in line that it literally wrapped around the aisle and went into the store area. Burlington should get its house in order."

"Holy chit! What a circus. Looked like a small tornado blew through each aisle, literally stuff everywhere, all over the floors and strewn everywhere. Counted 54 ( +/- 2 ) aggravated people waiting in line and 7 registers checking out and getting nowhere fast. Absolutely the wrong time and day to even think about shopping here! Rainy Saturday afternoon shopping was bad mistake. IF you have to shop here do it first thing in morning during week!!!! Parking lot was full. Hate parking lot traffic!!!"

"My husband and I stopped by in the store at 9 AM this morning. We were browsing around for good 30 minutes. My husband picked up 2 packs of Sensodyne toothpaste. As we were lining up to check out, we were perusing at the side aisle for items and my husband noticed a simiilar Sensodyne toothpaste, looked at it and placed it back where it was. All of a sudden, we heard this lady, a staff from Burlington, her name tag read "Ford" stating " you should put back the item where it belonged". My husband responded " I found it here, looked at it and placed it back where it was." The employee kept on ranting accusing my husband of taking items from other sections of store and leaving them on the side and that she is tired of putting it back to the right place. I told my husband not to respond but the store employee "Ford" kept on ranting behind us. Other customers in line were uncomfortable and rolled their eyes to what this store employee was saying.The employee "Ford" then paged the store manager "Deborah" on her radio. My husband and I didn't want to create a scene, so proceeded to check out. Store Manager "Deborah" came and we explained what we just experienced. We asked Deborah the first name of the rude employee "Ford" but the manager was very hesitant to say Ford's first name, gave us 2 different first names, whispering "Isazelle, then "Zooey" like she was afraid. I called the Burlington main number reported this rude, inappropriate , no customer service skills employee "Ford." We will never step into this Burlington store in Cortez Road, Bradenton, FL ever again."

"An absolute dump! Came here shortly after opening in the morning and the place looked like it had been ransacked! Stuff thrown absolutely everywhere! How can anyone shop like this?! I’ll never come again! There 8 cash registers and only one cashier. Waited 15 minutes in line to buy one thing while the manager came to help the new cashier but wouldn’t hop on a cash to help move the line. An employee was behind me in line and said the company just did cut backs last week and that’s when it became like this. She said the store never used to look or function this poorly."