Ross Dress for Less

"Typical Ross Store and layout. I purchased some slippers but that was all. My local Ross store tends to have more merchandise."

"The store was clean and organized. Didn't end up buying anything, so I didn't experience the employees."

"I love Ross. The selection is decent and the prices are good. My issue is with the staff, and mainly the manager at the Plant City location. I stopped by on my lunch break from work, quickly founded what I needed, and proceeded to the checkout. There were 8 people in line (two with heaping carts of purchases) and one person working a register. I spent 19 minutes in the line waiting to checkout and was fuming that another registered hadn't been opened as other employees could see the line. The manager came to the front to dismiss an employee for her break/lunch and then strode straight to the back of the store while ignoring the line. During my wait in line, a man picked up something from the jewelry counter and walked swiftly out the door with it. The alarm blared for several minutes without a single employee reacting and the young man at the register (knowing he wasn't supposed to walk away from the register) finally reluctantly walked to the entrance and deactivated the alarm. When I got to the register and mentioned it, he said it was a horrible place to work and he already had another job lined up. Manager is a failure for this store!! Take care of your customers and they may come back."

"Great variety and occasional great finds. Checkout lines are usually long but if you find the right item it’s worth the wait."