Banfield Pet Hospital 2401 West State Road 434, Longwood, FL 32779

"All the vets and staff are super attentive. They truly show love for your pet. If your pet feels icky and needs to get medical attention, this is the right place to go. They treat my baby like there own."

"An incredibly poorly run place with unhappy people. Do not let them talk you into the optimum wellness plan. You can not get an appointment and have to deal with the attitudes of the staff. Once you see a doctor you can't get questions answered. Dealt with an office manager when I couldn't get a return phone call, then she was gone and no one would respond."

"Sure they are here to help pets, but be wary of them trying to charge you for every little thing. They will make sure to get every penny out of you and that makes the experience very unpleasant. It used to be a yearly exam now they want a monthly exam? Finding a new vet immediately"

"I don't understand whats happening to this location. The vets from years past were great. I never had an issue. Ive been going to this location for over 8 years now. In the last few months a new vet has shown up, replacing the one we love, and she seems to be a money making machine. EVERYTHING needs a test, everytime. Oh, the medicine was working correctly? Well, we need to test every month to make sure its still working fine. What? Can you please authorize my pets pill purchase online, its been 5 days. Oh, you need to come in and test. I want to be clear, they are great for my dog. Sometimes its a pain with them, but they do a great job with her. Its my cat. She is 18. She needs these pills to live. I signed up for the wellness plan against their wishes, because they thought it was a bad idea to put a 18 year old cat on a plan. Within one year they wanted to test 3 times for the same exact medication. THREE TIMES. Whats the point? She 18 and needs these pills to live. I'm paying your monthly fee for services I really don't need and still getting thrown through the ringer. Either Banfield is increasing their prices for their wellness plan and making their vets charge and charge and charge for anything extra... or this new vet is a money making machine and works off getting bonuses for the amount of money she can bring into this location. Im beyond frustrated with this place and its mainly due to the new vet. The staff is great. I have never had a problem with them. They are courteous and helpful in every way. But it seems like their directives on what can and cant be done are simple... bring in more money"

"Everyone here is sooooo amazing! They treat me & my old girl Mindy like we’re part of their family! She’s 13 (almost 14) and has to get fluids twice a week due to kidney disease. They always get her in when I call to make her an appointment and are always super attentive and super sweet about everything, even if it’s just because she looks at me funny one day LOL! I’m a dog groomer and whenever any of my clients are looking for a vet recommendation, I always tell them to come here! 10/10 recommend this place for your pets care & needs "