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Publix Super Market at Kendall Mall
9041 Southwest 107th Avenue, Miami, Florida, United States
About the Publix Super Market at Kendall Mall
Publix Super Market at Kendall Mall is a one-stop shop for all your grocery and household needs. Located in Miami, Florida, this institution offers a wide range of products including fresh bakery items, beautiful floral arrangements, a variety of food options, and a well-stocked liquor store. With a convenient location at 9041 Southwest 107th Avenue, Publix Super Market at Kendall Mall is the perfect destination for all your shopping needs. Whether you're looking for everyday essentials or special treats, this supermarket has it all.
Photos of Publix Super Market at Kendall Mall
9041 SW 107th Ave, Miami, FL 33176, United States
Opening hours of Publix Super Market at Kendall Mall
Monday:
07:00 - 22:00
Tuesday:
07:00 - 22:00
Wednesday:
07:00 - 22:00
Thursday:
07:00 - 22:00
Friday:
07:00 - 22:00
Saturday:
07:00 - 22:00
Sunday:
07:00 - 22:00
Reviews of Publix Super Market at Kendall Mall
"Big, clean, never too busy. But the parking lot is very crowded and stressful, as is this congested intersection. So, great store, not so great location."
"It's Publix what else can be said. Always clean, employees are friendly and courteous. Items always available. They are the pinnacle of grocery experience. Pricing is lower than Wholefoods but higher than Walmart, but you get what you pay for."
"The cashier made a mistake in the pr I ce for my tomatoes, she charge me for a more expensive variety, so I had to go back and ask the customer service to correct the price. The lady at the customer services was very nice and polite, and try very hard to understand my strong accent. She was the best!"
"A little empathy can go a long way, especially if one is in a lead role. It never feels good to walk into a business right before it's about to close. For me, mostly because I understand how the employees may be feeling and their readiness to go home can be driving those feelings. Five minutes before closing, I made my way into publix. I quickly made my selections and got myself to the register. It was the only one open at the time besides the self-serve ones. There was no line and was greeted by the employee, who I later found out was either the manager or a manager in charge. She was quick mannered while ringing me up as her wanting to go home was evident. As I went to pay for my items, I tap but quickly removed my credit card from the panel. I did this because the system prompted me to put my phone number in, and since I am a loyal Publix customer, of course, I wanted to ear my points. But as I am putting in my number, the screen dissappears, and I am back to having to add my form of payment. I mentioned this to the employee, and I asked her if she could please set it up for me to add my phone number. She quickly said, "No, I can't, That's what happens when you tap your card. You only get one chance!" It seemed odd to me that that was her final say in the matter and that publix hasn't set up a system where their loyal customers don't always feel like shopping is a pleasure. With that slogan in mind, I say to her, "Well, that isn't very pleasurable," and she then said with an obvious tone of condescent, "I know, right? Have a good night! " And before I could even bat an eye, she raised the tone of her voice and directed one of her employees to complete a task from one register to the other. I felt dismissed. That's when I knew she was in a lead role. I understand if the system isn't customer friendly, and she potentially couldn't go back and do anything for me to add my number. But that doesn't mean that the employees also should not be customer friendly. Perhaps a bit of care, a bit of empathy, a bit of humanity wouldn't make a customer feel like they are just another transaction that's in the way of getting out and going home. Will consider it twice before shopping here again."
"First time visiting a Publix and it was pretty cool. The service was better than other stores around the area and they had lots of cheap snacks."
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