Walgreens 4895 Palm Avenue, Hialeah, FL 33012

"Worst pharmacy I have stepped into. Very unprofessional. Only one person to attend to customers inside and drive thru at the same time. You can easily be in there 1 hour to just pickup a prescription. If you call they hang up on you or just put you on hold and never come back. Ridiculous. Management really don't care."

"Worst customer service here. The pharmacy is great but the retail people here are the most uneducated and lazy people who you ask for help and they say it’s not their job. Today 16:47 one register open, 20 people in line, ask the other 2 employees if they could help her and they said no that they were scanning stuff for the shelves. Ask if you could pay at photo are, they say no cause it’s products. This is bad. The pharmacy and clinic are the best though"

"Today, I had to pick up some antibiotics for my daughter and I had an excellent experience. Lately I have noticed that pharmacies in general are understaffed and it is very difficult for the employees to provide a good customer service. Today, I was assisted by the best pharmacy tech, her name is Marilyn, she took care of my ordered very quickly and the best part was that she asked me if I wanted to add flavor to the antibiotics, I did not even had to ask. Thank you Marilyn for a very professional, excellent and caring customer services. Walgreens you should hire more employees like her!!!!!!!"

"The worst place to go. They have no respect and no personnel to attend their customers. They have basically all the products lock which I understand that is to prevent people stealing but if as a business you are going to lock yours products you need an employee that will be available to open it and assist the customers on the spot. I had to wait for the cashier to finish with the longest line ever for her to open a beauty item for me. I went to ask the cashier if she was the only one and she said that the overnight shift is only 2 people. I don’t understand what type of overnight when it’s 8:10 in the morning but ok. The other cashier was assisting another line in the photo department. Again I went to ask the cashier and the lady spoke to me in a very rude matter. I guess customer services is not part of Walgreens policy anymore. In conclusion do not go there. They will ruin your day. Is not enough that the pharmacy line it’s always a 2 hour wait because they only have 1 employee available now they don’t have any floor assistance."

"If I could give zero I would, You can never call the pharmacy because if you do you're put on an hour hold, and then they answer and say "please hold" to only hang up... When you show up they take forever to address your issue. When they do, they do it with an attitude."