Locatel Health & Wellness

"If you visit this pharmacy ask for Edgar Duque. He was amazing and super knowledgeable. We asked him so many questions about different things and he had an answer for everything with a suggestion of supplements. He was never pushing for us to buy anything he was just very knowledgeable about it and gave us great information. Is always so nice to meet people who is knowledgeable and willing to help. We will definitely be back to grab all the good stuff he recommended. Gracias for Edgar por todo. Excellent customer service"

"The personal, considerate service I have experienced at Locatel since moving to Hallandale made me leave chain pharmacies like CVS and Walgreens forever. Sam, one of the pharmacists, always goes above and beyond to make us feel like family. I’m grateful to call this my neighborhood pharmacy!"

"Their costumer service does not even deserve a 1 star. Super complicated and not helpful at all. Only reason why Venezuelan people would go there is because they don’t have another option to purchase their prescriptions. Both ladies can’t even tell you the price of the medicine, they want to charge you first without letting you know the prices after asking several times. HORRIBLE COSTUMER SERVICE On the other hand, they literally have everything you need at a pharmacy.. Only good thing."

"I usually never write bad reviews, but I had the most horrific experience ever! My two year old daughter had an allergic reaction to one of the products because of an ingredient, and I went to replace it for a similar product without that ingredient. I tried doing that at the counter and the lady asked me to speak with the manager. I did speak with the manager who said she will call the owner Maurice or something like that. Man, talk about a real douche, the guy was insulting me that my wife bought the wrong product and now he cannot sell it and make profit out of it. He does not want to replace it because the foil is missing and his policy clearly states that cannot be refunded. I told him I want an exchange as a customer because the first product gave my daughter an allergic reaction. He yelled at me that I am trying to abuse the system and embarrassed me in front of everybody there! I felt awful because I requested an exchange of a product for ten bucks! I told him this would never happen at Walgreens, CVS, or Publix regardless if the foil is missing or not. He told me to go there and never come back to Locatel - Hallandale. Well guess what, I am posting this experience in my Condo Association board in Three Islands for all residents of Three Islands to read and stop doing business at this store. I have shared this with the PR department in Hallandale city. I have contacted Pediatric Associates to share my experience with them to avoid referring customers to that store, because one of the Doctors suggested to my wife to check out the store for the product for my daughter. Finally I am going to file a formal complaint with the BBB. I don’t think this is the right way to treat a customer for any reason."

"In times of deciding where to go for a pharmacy it’s very complicated to find the store that can accomplish the expected customer service. We need the right person in charge to delivered and supply our needs, and accurate information regarding our Prescription Rx. My appreciation to Gaby the Locatel pharmacist for the daily care that provide to clients and to surpass the customer service expected when we are in times of stress and overwhelming moments to find a quick remedy solutions. I do invite everyone to stop over to talk to Gaby and her team , technicians to transfer all your Rx from other pharmacies where you had unhappy experience to Locatel pharmacy you will never regret it, thanks Gaby for your great care and service and for everything. Thank you for everything ."