Banfield Pet Hospital 7250 West Atlantic Boulevard, Margate, FL 33063

"went there with my new puppy the other day, the nurse Kristen was amazing with him and treated us with such kindness, compassion and we felt as if we were family. Highly recommend her to everyone. I hope she sees this comment to know how grateful i am for her service. I hope i see her and the doctor (i forgot her name) on my next visit!!!! thank you margate!!!!"

"Everyone was so wonderful with my Phoebe, especially Dr. Dash, up until the day I had to make the hard decision to let her go. Thank you so much for everything you guys did for us!!"

"I have always loved this Banfield. They have taken amazing care of my Shar Pei who is not always the easiest to deal with. However, their weekend staff and management team have extremely poor communication, which has lead to multiple phone calls trying to get money back for a services that the weekend staff (including the vets and vet techs that have actually met my dog) told me I should go outside of Banfield to receive, but management (who has never met my dog before) insists I just need to go to another Banfield hospital for. I am so upset to have to move away from this clinic that I trusted because it took multiple attempts to find a veterinary team that I felt comfortable with. However, after this experience we are cancelling our Banfield plans and will be looking for a clinic where we can trust the entire team, and not just the ones there on the weekends."

"We have been with this Banfield since we got our first dog so about 8 or 9 years. Until the last two appointments our experience had been rather good. However, this last appointment has me looking for a new vet. I usually do a drop off appointment for our two dogs. I find it is less stressful on them. In the past you check in fill out some paperwork and then within about ten min a vet tech comes out to ask any concerns and takes them back. They then call when the girls are done and you go pick them up. Today was not like this at all. First I check in and they take me to a room which seemed odd since I was dropping them off. I filled out my paperwork and then sat patiently with both my girls nervously waiting for the tech. At the 40 min mark I called the front desk and ask hey for a drop off appointment I’ve been waiting for like 40 min is there something wrong this has never happened. The front desk person named Sergio was short and said I’ll check and then hung up. Side note the room I was in I could hear everything from the front and the room next door and the vet area. So he said Room one is impatient and never went to do anything as you can hear all the doors open and close and all the conversations. I then hear a tech go into the room next to mine and get the dog for a drop off appointment. Normally this would have been like oh maybe I’m next except that person checked in 30 minutes after me and had only been waiting for the normal ten or so min. I waited another 5 min and nothing. So now I’m super mad, my patience is gone and my dogs had already been nervous wrecks so I get up and leave. I tell the text that the lack of communication and customer service is disappointing and I’ve never had anyone waste my time so badly with no communication. If they had just communicated any issues as to why I was waiting it would have been fine but to sit there for that long no water for my girls and no reason why I had to wait that long for a drop Off was ridiculous. So unless you have nothing to better to do than sit in a room all day waiting DO NOT go here."

"Excellent service, sweet to owners and pets. I visited them in need of an international health certificate for travel. They took care of everything relieving tons of stress. My Bichon Frise is now happy in Costa Rica ❤️"