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Banfield Pet Hospital
356 Monument Road, Jacksonville, Florida, United States
About the Banfield Pet Hospital
Banfield Pet Hospital in Jacksonville, Florida is a leading veterinary care institution dedicated to providing high-quality and compassionate care for pets. Located at 356 Monument Road, this state-of-the-art facility offers a wide range of services including wellness exams, vaccinations, dental care, surgery, and more. With a team of experienced veterinarians and staff members, Banfield Pet Hospital is committed to keeping pets healthy and happy. Whether your furry friend needs a routine check-up or emergency care, you can trust Banfield Pet Hospital to provide the best possible care for your beloved pet.
Photos of Banfield Pet Hospital
356 Monument Rd, Jacksonville, FL 32225, United States
Opening hours of Banfield Pet Hospital
Monday:
08:00 - 18:00
Tuesday:
08:00 - 18:00
Wednesday:
08:00 - 18:00
Thursday:
08:00 - 18:00
Friday:
08:00 - 18:00
Saturday:
08:00 - 17:00
Sunday:
Day off
Reviews of Banfield Pet Hospital
"Dinero feels better he has congestion"
"I used Banfield for 14 years until Snickers developed heart failure which they deferred to a Vet cardiologist. I traveled and Banfield was everywhere but Vermont. He always got great care and only once did he chew out the Vet in Washington for hurting him. She kept apologizing to him. It was funny yet not."
"I made an appointment on line for my two cats to get their rabies shots. I then confirmed that with a call to this location. She said I was confirmed for the two cats with the doctor at 8am on my scheduled date. I went there at 8am, was checked in and my cats were weighed. I then sat down and waited. After twenty minutes a girl came out and said she was ready for my cats, she then looked at her file and said I was put down as a drop off. I told her that was not correct. I told her I needed to get in and out as quickly as I could as I had left my sick spouse at home alone. She said the doctor is in surgery now, anyway. I told them to cancel and that I would go to my regular vet. I only went here because they offered one free doctor visit of $62 with the first time customer coupon on their website which meant I could save that fee on the second cat even though I brought them together they still charge for each one separately. I would rather pay him and not have to deal with this again. I wouldn't take a dead animal here is that's the way they handle business."
"I witnessed the doctor being very disrespectful and unprofessional to the staff. I walked up and the first person addressed me. The second person came, almost immediately by the doctor. The first person attempted to address the doc about me, the doc turned the the second person and said "this is the dog we just spoke about. Why is she trying to have a conversation with me when I had the conversation with you. I have the conversation with you and you're supposed to have that conversation with her. Why is she trying to have that conversation with me?" That wasn't verbatim, but it definitely was the scope of the minute tyrant. It made me feel uncomfortable and felt bad for the employees. I wasn't the only customer there either."
"Let me start with how upsetting losing a dog is! My moms dog/ family dog that we had for 15 years was recently put down by banfield pet hospital due to health issues. My mother had purchased the wellness plan and was paying monthly in order for our dog to get his vaccinations or whatever else he needed. He was put down on Saturday so my mom called to cancel the plan since clearly the dog has passed away. They charged my mother 280.00 to cancel. They said it was a contract even though we had to deal with the expense of putting the dog down! On top of that. They charged my mother 20 dollars for a hand painted paw print and a piece of his fur that she rec on a post card. My mom thought she was getting something on cement. All the expense, on top of the emotional pain my family has been through with losing our family dog was too much on my mother."
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