CVS

"I dropped a UPS package off with $150 worth of electronics in it. The lady that took my package was busy stocking a shelf and waved me over where she took my package, set it beside her and told me to have a nice day. No scan, no drop off ticket. A week later my package never arrives. I use the tracking number and see that it was never scanned after i dropped it off at CVS. Meaning, it never left the store. I spoke with a manager who seemed annoyed with my problem and was incredibly unhelpful. He didnt even bother to look and see if it was laying around somewhere. Nobody looked. He then preceded to tell me that CVS is not responsible for UPS packages in any way at all. When i showed him on my phone that the label was never scanned he, amd the associates assured me that UPS drivers dont always scan all the packages. While this maybe true, in a week the label had not been scanned at all. Meaning that it never left the store. I was told there was absolutley nothing they could do and i would need to call UPS. UPS informed me that since the label has never been scanned that there was nothing they could do, and that it looked like it was never picked up. This has resulted in me having to re-purchase the $150 worth of electronics with absolutley no way to be reimbursed. Thanks CVS! Also, their minute clinic accepts insurance that their pharmacy does not. So if youre ever seen at the minute clinic be sure any medications you need filled you have sent to a pharmacy that you know accepts your insurance."

"Worst customer service! Older guy manager is so rude and very unhelpful. Then his employees followed suite once he set the example. Instead of helping, he made the situation way worse and then escalated it to a level it didn’t need to be by talking to customers in a very unprofessional, irritated way! When they finally get upset back, he then tells them to leave. It wasn’t just me, I witnessed him taking to an older gentleman like this while I was standing in line waiting for help. I won’t ever go back in that store!"

"The workers here are always helpful and work very hard, polite, and fast when it's busy!"

"Veterans stay away. Would not take veterans status into account and charged $46.59 for 3 pills. I will never fill another prescription with CVS. People working there were friendly and nice, which is why I give them 2 stars. but I’m done with CVS"

"Pharmacist who gives shots in the afternoon is very rude. Wouldn't give my 4 year old the shot in the leg and said it had to be in the arm. Won't be going back for vaccinations. Also, isn't it a little early for Christmas."