CVS Pharmacy y más

"The lack of communication in English is mind blowing here where i can’t talk to anyone to figure out where is my proscription they gave me wrong prescriptions many times because of their language barrier, just fyi that’s a crime if I have ingested any wrong medication because of the lack of communication, if someone can contact me regarding this and tell me who’s in the pharmacy that speaks English I can speak with clearly about my meds"

"8720 W Flagler St, Miami, FL 33174.. I dropped off my prescription at was told I would take 3 hours to be ready I told him I would pay cash that it was for my daughter And she really need it to be able to sleep I give them 5 hours I showed up and there is no prescription in the system the gentleman M. Val.... who I approached recognize the name and pulled up to the prescription he had not entered it at all I told him it was ridiculous this is a medicine for my daughter how could he not do his job he rolled his eyes and said he was very busy 5 hours. When he rolled his eyes it took every ounce my body not to jump over that counter seeing that this Disregard for another human's pain my child's painLet him to roll his eyes. I hope you fire this man get in from behind the counter where hes supposed to help patients."

"They are either understaffed or their pharmacists are too tired. I've had to follow up on some of prescriptions because they didn't fill them days after the doctor prescribed them. I've had to go in person because they never answer their phone, if someone picks up, they'll leave you on hold forever. I've been there waiting in line to pick up a prescription and I hear the phone go: "Pharmacy Call" "Pharmacy Call" in a robotic voice over and over and no one picks it up. I just tried calling to get their FAX number for a doctor that needs it and no one answered. They should have the FAX number on the voicemail greeting or online. I checked both. NADA. They are all good hard working people, I just feel bad that customers have to suffer because of inadequate staffing. By the way, I spend around $1,000 at that store every year for all kinds of items. We're not just pharmacy customers. It's the closest and most convenient location for me, so I'm sticking it out with them but hope that the CVS management help them become more efficient and, more importantly: GET THEM HELP!"