CVS Pharmacy y más
13675 Southwest 88th Street, Miami, Florida, United States
About the CVS Pharmacy y más
CVS Pharmacy y más is a health and pharmacy institution located at 13675 Southwest 88th Street in Miami, Florida. This store offers a wide range of health and wellness products, prescription medications, over-the-counter remedies, and beauty supplies. In addition to traditional pharmacy services, CVS Pharmacy y más also provides a variety of household items, snacks, and convenience products for customers. With a convenient location and friendly staff, this institution is a one-stop shop for all your health and wellness needs.
Photos of CVS Pharmacy y más
13675 SW 88th St, Miami, FL 33186, United States
Opening hours of CVS Pharmacy y más
Monday:
14:00 - 21:00
Tuesday:
14:00 - 21:00
Wednesday:
14:00 - 21:00
Thursday:
14:00 - 21:00
Friday:
14:00 - 21:00
Saturday:
14:00 - 18:00
Sunday:
14:00 - 18:00
Reviews of CVS Pharmacy y más
"Sad to say one of the largest corporate pharmacy is lacking in their management field. The store located: 13675 SW 88th St Miami, Fl 33186 has horrible customer service skills along with no man power to handle the local community demand of prescription needed. The form of communication is extremely poor such as their phones not working for over 5 months now, a very loud static of which does not allow the patients to have a clear conversation with a CVS employee in the pharmacy department. The staff is very rude, and that comes with the frustration they have accumulated due to their heavy work flow and not enough man power to handle the work load. Theses issues need to be address by corporate immediately. Google review rating: 1.8 out of 5 Yelp review rating: 1.9 out of 5"
"Very poor customer skills. We go to the pharmacy because we need medications which we pay. Your personnel treat the customers like they were providing the medications for free and they are doing you a favor for talking to you. The wait time to pick.a prescription it more than 45 minutes."
"My experience at this pharmacy was very unpleasant. To begin I waited over thirty minutes in the drive-thru to then be informed that their system was down and I had to return in 30 minutes. When I came back in 30 minutes I yet again had to wait over 30 minutes to be advised that because the system was down my order was not ready and they were giving priority to other orders. The pharmacist tried to be helpful and told me she could send my prescription for a nebulizer to a nearby pharmacy because they may have it available to pick up faster. The next day I called the pharmacy to have them transfer my prescription to the nearby pharmacy and was advised they do not do that because it is medical equipment. I then asked if they had the nebulizer in stock and was placed on hold for over 30 minutes. I hung up and called back because it seemed as if they had forgotten about me. Sure enough the same person answered the phone immediately and confirmed they had the nebulizer but I would have to go after 5:30 pm to pick up. When I went after 5:30 pm to pick up the nebulizer and waiting in line for almost an hour, I approach the window to be informed they do not have any nebulizers. At this point I’m extremely frustrated as everyone at the pharmacy gives different information, the wait times are ridiculous and the employees do not have proper training as to the information provided to customers. After expressing my frustrations, the pharmacist then says oh I’m sorry I am mistaken we actually do have a nebulizer. All this while my sick 2 year old is crying in the car. Thankfully we left with the nebulizer and prescription, but to say it was a mission and a very poor experience is an understatement. CVS really needs to do something about their employee trainings and wait time. I am giving two stars because the employees were never rude to me and were understanding with my frustrations."
"The Head Pharmacist, Pedro and Head Technician, Doris made this experience exceptional. The entire store, in particular the pharmacy, goes out of their way to accomodate the needs of the clients, no matter how much effort it takes. Should you need a CVS pharmacy feel confident utilizing this location's services and be sure to speak with Doris or Pedro should you have specific needs. They will take good care of you. Family pharmacies still exist!"
"Excellent employees! Waiting time in line 45 minutes. Please put more employees in the pharmacies. It is not possible for only one cashier attending so many people!. They working hard. You must have a least 2 cashier"
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