CVS 5296 Tamiami Trail North, Naples, FL 34103

"I'm surprised they still have customers. I have called multiple times to get a hold of the pharmacy, I held over 10 minutes each time. Finally called the store and spoke to an attendant that informed me there was only one person working the pharmacy, and was very backed up, so he most likely would not be answering calls. What type of customer service is that? Then offered to gat my info to give to the pharmacy, put me on hold and never came back on the phone."

"No sign close for lunch at 130. Stand in line I get to the counter as it is my turn I am told they are now closed for lunch come back later"

"The pharmacy pick up line us a disaster! I waited over 30 minutes in the drive thru line to pick up a prepaid prescription m! What a joke! I’m moving my prescriptions to Walgreens or HEB!!!"

"I have NEVER wrote a Google review. But I have also never been so frustrated dealing with a company before. This place deserves the biggest ZERO they can get, not even a 1 star, they don’t even deserve that. Honestly a negative 100 is more appropriate. THIS PLACE IS A JOKE. Doesn’t seem like they care much though, based and all the negative reviews with NO replies and the continuation of being a horrible location. Had a prescription filled here ONE time back in January and waited in the drive thru line for OVER ONE hour. (this being said there was only 2 cars in front of me.. and when I finally pulled up to the window I saw some very frustrated people waiting inside as well). This isn’t right and this place needs a lot of help OR JUST SHUT DOWN. When I was finally helped at the drive thru window, it took over 25 minutes. My ID was taken and the employee would’ve forgotten to give it back if I wouldn’t have told him HE had my ID. I don’t understand what the problem is. What is so hard with doing your job..? I saw a total of 4 employees working at the time of the encounter. Work together and get your job done and also how about the employees add some smiles as well. They all looked miserable. Fast forward to 2 months later and I’m having a hard time filling my prescription at my usual pharmacy because of a mistake THIS location made. Trying to call them to have their mistake fixed is a joke. They won’t answer the phone. I have been calling all day and the phone just goes straight to voicemail. I’ve had my husband calling all day as well and same thing. I will never go back to this location that has given me such a headache to deal with. I wouldn’t wish this experience on my worst enemy. I could say this hundred times, SHUT THIS PLACE DOWN! It’s an absolute embarrassment."

"Have been going to this pharmacy for years and am always pleased. Most recently I had 4 prescriptions filled in less than an hour. THAT'S service. Thank you so much!"