Walgreens 15900 Summerlin Road, Fort Myers, FL 33908

"Halley - Very friendly - Competent - Hard worker - Very Helful - Answers all questions."

"the drive-through pharmacy is rude beyond belief. i showed up today to pick up my prescription that should have been ready yesterday. when i got to the drive through, the attendant opened the door for the credit card transfer and stared blankly at me. i asked her if she needed my name or date of birth and she barked back at me demanding whether i was picking up or dropping off. she told me there was nothing in her system and i told her i received a message it should have been ready. without any apologies, she blankly stated that it would take another twenty minutes. rude. rude. rude."

"This pharmacy has NO customer service. I went through the drive through with my sick self and my sick toddler. All I asked for was some cold medicine. She would not help me. Told me I had to come in. So I should bring in all the germs from our sick selves to the store when she could just grab some DayQuil. I’ll start going to CVS where they will do this for you. Even Target will bring you out medicine to your car. Just no care for people. Never will I again use them."

"I had medication called in at 11 o’clock in the morning and stop to pick them up and was told that they weren’t ready and I would receive a text message letting me know when to pick them up. 7 1/2 hours later I’m calling the pharmacist to find out if they’re ready and Dasha starts getting very rude and obnoxious. She’s explaining that they’re short staffed and she’s out of stock on medication and didn’t have a chance to check on them or to notify me that they were not able to fill my prescription. This woman’s attitude is the worst I’ve ever seen in this type of situation. If you can’t handle the stress of being the lead pharmacist at Walgreens then you probably should find a job that is less strenuous . She was rude and continually said she was going to hang up the phone and not help me because she was short staffed and she was not able to handle the stress of her job. After reading other reviews I seriously think this company needs to take a good look at their hiring process and how they put people in charge of these departments. People are very sick and going through a lot of issues the last thing they need is to deal with inapt pharmacist while trying to pick up basic prescriptions."

"The pharmacy staff is AMAZING I have been getting my prescriptions filled here for almost 5 years. I can’t say enough about how helpful they are and have been with me- someone who has a complicated medical history. As far as all other staff- managers and cashiers again- phenomenal. I’ve never once come in and not been greeted and if I even seem like I’m looking for something a staff member 90% of the time has asked me if I need any assistance before I’ve needed to seek anyone out. This location has customer service down to a science."