Walgreens

"The pharmacy here is the worst experience I have EVER had!! I put in a script refill and it was delayed for nearly 3 weeks from getting filled. I would call to find out why and was left on hold for 30 minutes and had to hang up. In my frustration I tried transferring it to Amazon and they said they were unable to connect with anyone from this pharmacy to transfer the order. Finally, I sent my order to another Walgreens and it was filled within 2 hours!! The moral of the story is this pharmacy is absolutely horrible!!!!"

"I’ve given this pharmacy so many opportunities, but I have simply had too many bad experiences here for it not to be the “norm”. The drive through is constantly closed, and they always seems to have trouble filling scripts. Most recently, I have been waiting for an “out of stock” prescription for over a week. I think that is a bit ridiculous. Additionally, there are some nice people at this location, but there are a few rude and insensitive team members as well. At this point it is worth driving out of my way for my typical Walgreens needs or simply choosing another pharmacy altogether."

"Horrible, unprofessional and completely incompetent. I tried to fill my prescription at this pharmacy because it’s closest to my residence. There is something wrong with my prescription being filled so I was told to contact my insurance company. I contacted my insurance and they mentioned my last prescription was filled Dec 2023, and they do not have any claims for Jan 2024 or Feb 2024. I was told to make sure they have the correct insurance information. I called in to get this verified and not only did the representative continue to talk over me, she kept pushing me to contact my insurance provider. I got tired of her cutting me off before I could share the recommendations from my insurance company and said “Maam, if you would let me finish and stop cutting me off” and she responded by hanging up the phone. My prayers go out to those battling serious, chronic health issues that need medications and depend on this pharmacy. Any sense of compassion and care is definitely lost here. I’m considering never doing business with Walgreens again based on this experience alone, but I will NEVER visit this location ever again."

"Any 5 star review on here is probably fake...this pharmacy is the worst I have ever been to. They randomly closed the drive through, so I had to stand in a line with 10 people who were all very clearly sick. They are never on time with prescriptions and will claim they never received a script just to try to not do their jobs or delay having to do more. You guys need to realize you are dealing with something that someones health relies on. They do not care about your well being...just go somewhere else."

"Really getting tired of Walgreens nonsense practices. My doctor called in a codeine cough syrup. Walgreens filled it with a non codeine version, despite my doctor wanting it. Never said anything to me about it not being what was prescribed. Well, sure enough it did nothing for my cough and I was up all night. Thanks Walgreens! You are not doctors. Your corporate policies are horrendous and overstep what you should be doing. The folks at the pharmacy at Collier are always nice, but this was complete nonsense on Walgreens corporate policies. Never again."